The Opportunity
“We are seeking a detail-oriented and analytical business process analyst to join our team. The ideal candidate will possess a strong aptitude for writing and defining functional business process definitions, as well as configuring complex validation rules. This role requires a deep understanding of HR business workflows and the ability to translate them into clear and actionable process documents. The candidate should be proficient in analyzing and interpreting complex business needs, identifying areas for process improvement, and implementing solutions that enhance operational efficiency. This is a great opportunity to collaborate with our IT, Finance, Risk Assurance and HR colleagues.” – HR Operations-Sr Director.
What You’ll Contribute
Work to enhance Workday business processes in the areas of HR, Recruiting, Payroll and Operations.
Use Workday tools to write critical reporting for internal and external clients.
Maintain data integrity in the Workday system by coordinating data audits and clean-up efforts.
Assist with the investigation and resolution of system errors and bugs, and implement solutions.
Continually learn new technologies in the Workday system.
Address escalated service tickets related to complex Workday issues including root cause analysis and testing of changes.
Provide subject matter expertise for creation of training materials for the broader organization.
Collaborate with HR, Finance, Risk Assurance and IT to optimize our investment in Workday.
What We’re Seeking
Workday HCM Experience is required. Key focus areas include HCM, Compensation, Recruiting, Performance Management and Talent, and Payroll.
Strong knowledge background in Workday functional HR with a clear understanding of concepts of organizational hierarchy set up, configurable security, tenant setup, custom field mapping and business process design.
Develop and document comprehensive business process definitions to guide and support functional operations.
Understanding of HR Operations and HR Data especially in a global arena.
Experience writing report specifications, including experience with calculated fields.
Ability to work well as part of a geographically diverse team.
Ability to work in a fast-paced environment and embrace frequent change.
Proficient to expert level Excel skills.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $63,000 to $99,000 with this range reflecting differences in candidate knowledge, skills and experience.
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San Jose, CA
FICO at a Glance
FICO’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. The company provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of our products reach industry-wide adoption — such as the FICO® Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit health.
Founded in 1956, FICO introduced analytic solutions such as credit scoring that have made credit more widely available, not just in the United States but around the world. We have pioneered the development and application of critical technologies behind decision management. These include predictive analytics, business rules management and optimization. We use these technologies to help businesses improve the precision, consistency and agility of their complex, high–volume decisions.
A Global Presence
FICO has offices throughout the world serving industries including financial services, health care, insurance, automotive, public sector, retail, pharmaceuticals, telecommunications, travel and hospitality, media and entertainment, high tech and utilities.
Fortune 500 Clients
FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe including the top 10 US personal lines insurers, 400+ retailers and general merchandisers, including one-third of the top 100 U.S. retailers, 95 of the 100 largest financial institutions in the U.S., and all the 100 largest U.S. credit card issuers and more.