Job Description

Seasonal Outlet - Sales Associate

Come join the team that is reinventing home! Wayfair is hiring a Sales Associate for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career. While this is a temporary position, we may offer opportunities to individuals who demonstrate a positive attitude and a strong work ethic, upholding Wayfair standards at all times.

Starting rate: $18 per hour

Store hours: Monday-Fri 10:00AM - 4:00PM

Saturday - Sundays 10:00AM - 6:00PM

Employee shifts may include an hour before or after store hours

Benefits to building a HOME for your career with Wayfair: 

Growth opportunities (Conversions, Promotions, and more!)
Wayfair company discount
401(k) with company match
Referral bonuses

What you’ll do:

As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.

Greet customers as they walk in the store

Assist at the cash wrap as needed

Participate in operational aspects of the store, including receiving and replenishment 

Exemplify a positive and professional attitude 

Engage in a high energy, focused and dynamic work environment

Support launch efforts with set-up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves and cleaning 

Perform other duties as assigned by the shift supervisor

Follow all company policies and Wayfair standards

Criteria: 

Customer service experience preferred, but open to entry-level 

Passion for great customer service and a drive to exceed sales targets

Strong organization, self-motivation, communication and relationship management skills.

Comfortable working in a fast paced and changing environment

Technical acumen to learn necessary software

Associates are expected to have availability to meet the needs of the business.

All employees will be expected to represent the brand through polished communication, personal appearance and professionalism

Essential Functions:

Excellent verbal communication skills

Excellent active listening skills

Excellent sales and customer service skills

Ability to anticipate customers' needs

Technical acumen to learn necessary software and systems 

Ability to process information and merchandise through a computer system and POS register system

Physical Requirements:

While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus