Job Description
Candidates for this position are preferred to be based in Mountain View, CA and will be expected to comply with their team's hybrid work schedule requirements.
Who we are:
The Search and Recommendations Machine Learning (ML) team is responsible for the algorithms driving Wayfair’s global search experience across all countries and stores, as well as all other recommendation services at Wayfair, including item-to-item, browse, email, and more. These systems support both our core e-commerce experience and brand-based content, leveraging state-of-the-art web-scale ML, including advanced NLP, graph-based learning, and multi-modal technologies. Serving over 22 million active customers, our mission is to help customers quickly identify their style and needs, providing an end-to-end personalized and inspiring experience.
Hiring Leader : Patrick Phelps - https://www.linkedin.com/in/phphelps/
What You’ll Do:
Design and develop cutting-edge multi-modal search and recommendation algorithms to enhance the customer shopping journey—from inspiration to purchase and delivery.
Implement scalable and reusable ML models for ranking systems (retrieval, relevance, and whole slate optimization) using a combination of large-scale customer behavioral data and a rich catalog of product information.
Collaborate closely with cross-functional teams, including data science, engineering, and product, to integrate ML solutions that drive measurable improvements in customer engagement and business outcomes.
Contribute to the evolution of diverse product experiences by developing scalable cloud-based solutions that can be applied across multiple business domains.
Explore and address complex marketplace challenges, such as supply and demand matching, product discovery, and cold-start problems, using innovative machine learning approaches.
Stay current with the latest research in machine learning and related fields, and actively contribute to the team's knowledge base by sharing insights and proposing novel solutions.
We Are a Match Because:
7+ years of industry experience in one or more of the following areas: Search, NLP, Ranking, Ads, Recommender Systems, and Machine Learning.
Strong technical skills with hands-on experience in Python and/or Java for solving ML problems, and familiarity with technical workflow tools for batch and real-time data processing.
Deep understanding of statistical and quantitative modeling techniques, including experimental design, statistical inference, hypothesis testing, and optimization.
Proven track record of executing large-scale ML projects, including the development of roadmaps and delivery of complex solutions.
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
Experience with cloud-native technologies, particularly GCP and Vertex AI, is a plus.
Why You'll Love Wayfair
Time Off:
Paid Holidays
Paid Time Off (PTO)
Health & Wellness:
Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
Life Insurance
Disability Protection (Short Term & Long Term Disability)
Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
Caregiver Services
Financial Growth & Security:
401K Matching (Employee Matching Program)
Tuition Reimbursement
Financial Health Education (Knowledge of Financial Education - KOFE)
Tax Advantaged Accounts
Family Support:
Family Planning Support
Parental Leave
Global Surrogacy & Adoption Policy
Professional Development & Recognition:
Rewards & Recognition
Global Employee Anniversary Awards
Paid Volunteer Work
Unique Perks:
Employee Discount
U.S. Bluebikes Membership
Global Pod Outings
Work/Life Balance:
Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
Boston, MA
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
Our Promise
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.
Our Culture
Wayfair is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.