Nurse Aide Proctor
Posted on: 15 Nov 2024
Tampa, FL
Job Description
JOB OVERVIEW
The Nurse Aide Proctor serves as the face of Prometric in test site locations. These professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people taking life-changing exams.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, guaranteeing a fair testing experience for all who come through our doors.
RESPONSIBILITIES
• Maintain and apply expert knowledge of Nurse Aide test center policies, practices, and procedures
• Greet examinees and verify identification
• Administer and proctor tests at Prometric-approved Nurse Aide Testing partner sites
• Administer and proctor Certified Nursing Assistant Exam at Prometric-approved Nurse Aide Testing partner sites.
• Continuously monitor candidates as they complete computer-based exams
• Resolve or report candidate issues with urgency
• Secure all computer software in the test center at all times
• Reboot computer servers and reset passwords as necessary
• Report any occurrences outside company guidelines to management
• Ability to be flexible with scheduling locations within 30-60 miles of your zip code based on Prometric testing demands or capacity requirements
AVAILABILITY
Part-time: 1-3 days a week
10-20 hours weekly
QUALIFICATION REQUIREMENTS
EDUCATION
• High School Diploma; On the job proctor experience a plus; College experience a plus
EXPERIENCE
• One to two years of customer service-related or proctor experience desired.
• Familiarity with Microsoft Windows-based computer programs
• Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)
SKILLS
• Ability to travel within a 30 to 60-mile radius of your zip code
• Ability to communicate with candidates effectively and with professionalism and authority
• Ability to learn and apply operational and maintenance instructions, and other job documents
• Ability to write detailed incident reports and correspondence
• Ability to multi-task
PHYSICAL JOB REQUIREMENTS
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to perform periodic walk-throughs of the testing environment
• Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring
• Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet
PROMETRIC
Baltimore, MD
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 160 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program.
Expertise
At Prometric, we understand the vital role that assessment programs serve in enabling professional and academic advancement, supporting increased economic opportunity and mobility for qualified individuals, and protecting the health and safety of the communities in which we live and work. It is against this backdrop that we have worked over the years to develop and continually refine the expertise required to support these critical missions. By working collaboratively with subject matter experts and leading organizations to understand current organizational requirements as well as future market challenges, we have built a strong foundation of knowledge in such industry verticals as healthcare, financial services, information technology, professional services, and government licensing.
In an environment of constrained budgets and competing priorities, many organizations rely on their testing and assessment partner to bring functional and technical expertise to the table. Prometric has spent years hiring and developing our technical and professional staff to be able to provide the level of expertise required by these organizations. From test developers and psychometricians who assist our clients in building and maintaining test content, to business analysts, implementation managers, and center operations staff who administer exams to each test taker in a reliable and secure environment, to client success specialists and product managers who ensure the voice of the customer is incorporated into our product roadmaps, we provide you with a team of experts that are solely focused on the success of your program.
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IndustryBusiness Services
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No. of Employees1800+
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Website
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Jobs Posted161
