Job Description

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

The Facilities and Real Estate role will be a key member of the Workplace Services organization with management of the global Facilities team both in Oakland, CA and Charlotte, NC. This individual will focus on Strategic Initiatives across the Real Estate & facilities life cycle and work cross-functionally within the company, to drive operational excellence.

This position requires a demonstrated ability to tactically manage the Credit Karma Facilities department, including multiple work streams to drive execution across the Real Estate function. The ideal candidate has a combination of Facilities, Real Estate, & process management, and a keen understanding and passion for the business of Real Estate. As a Facilities & Real Estate Program Manager, you will play a critical role in strategic Initiatives, ensuring the successful execution of office repair and construction projects, optimizing processes, and driving critical initiatives that typically require global cross-functional resourcing and alignment. You will work closely with the broader Workplace Services team and various other functions across the company to develop and implement comprehensive solutions that support cross-functional initiatives

You Will:

Drive projects that are ambiguous, ensuring that they ultimately achieve the stated strategic objective
Be a trusted partner to the global WPS Senior Leadership team and cross-functional partners while obtaining approvals and influencing key decision making
Partner with all Real Estate functions and the Sr Director of RE to drive Employee experience initiatives, with a cross functional focus on Finance, Procurement, Legal, Business Technology, and Global Safety across all levels of the organization
Effectively manage project budgets, ensuring adherence to approved budgets and proactive budget tracking and management
Create and maintain positive relationships across WPS and our cross-functional partner teams to ensure successful implementation of process improvements and initiatives; influencing through your deep understanding of Credit Karma's business and practices
Support the end-to-end lifecycle of Real Estate M&A Integration activities, coordinating with service providers and working cross-functionally with internal teams
Implement strategic scenario planning and analysis to inform and guide critical decision-making
Develop executive level presentations, providing input and alignment from cross-functional teams
Develop and implement comprehensive communication plans, ensuring that all partners are informed at the optimal times throughout the project
Support change management strategies and plans that improve employee adoption and usage of required changes
Address issues, identify root causes, and implement solutions throughout project life cycles 
Provide end of month reporting & billing reconciliation for accounting and accrual purposes 
Capital planning and management of the annual facilities opex / capex budget
Create and implement policies to ensure the physical safety of all property and assets owned by Credit Karma.
Travel domestically and internationally (up to 25% of the time)

What We Are Looking For:

7+ years of demonstrated ability within the end-to-end Real estate life cycle, Corporate Real Estate or Real Estate consulting experience, M&A integration experience a plus
10+ years of experience in Corporate Facilities and Operations
Extensive experience in owning the facilities and operation functions in a fast-paced, thriving company
Identify and complete the implementation of process improvements to automate and scale real estate operations
Leverage existing data sources to develop dashboard reporting on key metrics to monitor the financial and operational performance against budget and industry benchmarks
Experience leading internal approval process and managing approval timeline
Experience with Smartsheets or similar project management software
Demonstrated experience of supporting and driving major initiatives across a diverse, geographically dispersed, multicultural environment while encouraging effective relationships
Thorough understanding of applicable federal, state and local regulations related to environmental health and safety, risk management, and global business continuity
Excellent presentation, verbal, and written communication skills
Ability to operate in a high-impact, fast-paced environment with ambiguity
Ability to think strategically and act in a detailed, hands-on manner
Experience working in a results-driven, solutions-oriented, and fast-paced environment with competing priorities
Understanding of legal climate that may impact site strategy, including local state and regional employment laws

Benefits at Credit Karma include:

Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Child Bonding, Cultural Observance, Birthday)
Education Perks
Paid Gift Week in December