Program Specialist, Retail Media Network Services
Posted on: 18 Oct 2024
Denver, CO
Job Description
Program Specialist, Retail Media Network Services – Denver, Colorado
Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Program Specialist, Retail Media Network Services.
In this role, you’ll work with the Program Leader and channel stakeholders to define and execute key strategic programs that will drive our business goals. You’ll be part of the Retail Media Network Team, reporting to the Group Leader – Program Management – RMN, who are working across a variety of key initiative portfolios to deliver operational excellence, exceptional agent and consumer experiences, and planned business outcomes.
Role Responsibilities
Support innovative, complex programs within the Retail Media Network business
Accountable for program business results (hardware deployment logistics/customer coordination/customer satisfaction/etc.)
Own and drive delivery of operational support, logistical support, partner support, reporting, marketing support, and other projects
Effectively collaborate across various channels and cross-functional teams to drive the delivery of high-quality solutions that meet business needs
Develop effective and efficient processes to support internal and external customers
Communicate issues and status in a concise, accurate, and professional manner for leadership consumption, escalating blocking issues risking milestone delivery
Role Requirements
5+ years’ experience in a service, operations, business development, project or program management or other business role in the Financial Services or similar industry
Bachelor’s degree or equivalent experience in business or a related field
Service-oriented mindset with propensity for finding unique solutions to business challenges
Ability to navigate a global organization
Team player who works well collaborating with other team members
Excellent communication skills
Highly organized and detailed
Comfortable multi-tasking many responsibilities concurrently
Strong Excel and Power BI skills
Bilingual is a plus
Western Union
Rochester, NY
We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.
We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.
We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.
As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.
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IndustryBanking/Financial Services
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No. of Employees12,000
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Website
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Jobs Posted245
