First Citizens Bank

Senior Director, Enterprise Technology & Operations, Issues Governance

Posted on: 31 Jul 2024

Raleigh, NC

Job Description

Overview

This is a remote role that may be hired in several markets across the United States.

As Senior Director, First Line Risk Management, Issues Management you will be a member of the bank’s Enterprise Technology & Operations Risk organization. This role is responsible for Issues Management for the Enterprise Technology & Operations department. This position develops, directs, and executes strategies and standards in support of heightened regulatory requirements and expectations for a large financial institution. The director will be accountable for ensuring overall execution and reporting on cross functional Large Bank Program efforts. Additionally, this role will develop large bank program progress reporting for leadership, governance groups, the Board, and regulators. The Senior Director serves as a key contact for regulators, consulting firms, and external auditors to ensure minimal exposures for the Bank, managing risk throughout the division's financial activities. Lastly, this position will lead additional efforts that are identified as part of the completion of the Gap Assessment deliverables.

Responsibilities

Governance Oversight - Ensure and create/maintain documentation to demonstrate sufficient coverage of large bank regulatory requirements and peer practices. Oversees large bank program progress reporting and engaging appropriate stakeholders to drive completion of initiatives and monitor trends. Works closely with executives and senior leaders, regulators and governance groups to present accurate data when monitoring of Gap Assessment efforts.

Risk Mitigation - Perform primary oversight and monitoring of Gap Assessment efforts (Risk Management, Liquidity, Capital, Information Security and CECL). Oversight includes a cross functional, enterprise-focused team of large bank program stakeholders.

Program Leadership - Attend regulatory, governance and leadership meetings as necessary to speak to Large Bank Program progress. Facilitate coordination among large bank program stakeholders to ensure adequate reporting, sufficient and timely progress, identification of points of interconnectedness and follow up to ensure addressed and identification and escalation of risks/issues.

Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to policies, procedures, and efficiencies to meet objectives. Manages the recruitment, training, and evaluation of assigned staff. Provides professional development to enhance performance. Maximizes program achievements by providing professional development. Directs special projects and other initiatives as needed.

Qualifications

Bachelor's Degree and 10 years of experience in Risk Management, Governance or Audit in Financial Services OR High School Diploma or GED and 14 years of experience in Risk Management, Governance or Audit in Financial Services

Skill(s): Knowledge of major regulatory areas of focuses including Consumer Compliance Regulations, FFIEC Guidance, Stress Testing, Model Risk Management, Capital Planning and Forecasting, Enterprise Risk Management, and Operational Risk Management, Data Governance, etc., Ability to demonstrate courage and independence when communicating with executive management and senior leadership when presenting complex issues, recommendations, and program opinions.

First Citizens Bank

Raleigh, NC

Forever Strong. Forever First®.

For more than 120 years, First Citizens Bank has been helping families and businesses do more with the money they earn, save and invest. In that time, we've built a solid track record of service, stability and reliability. We remain committed to smart, steady growth ... for our company and our customers alike.

Forever Family.

First Citizens began in 1898 as the Bank of Smithfield in Johnston County, North Carolina. From a single office, we've grown to more than 500 branches in 19 states.

Today, First Citizens is one of America's largest family-controlled banks, led for three generations by members of the same family. That's created a continuity of stable, forward-looking leadership focused more on building a strong bank that can last for generations than on short-term results.

Forever Helping.

Over the years, the way we do banking has changed. First Citizens has added new capabilities and new offerings. In addition to traditional banking services, we provide customers with services that include wealth management1, business and commercial banking, treasury services, insurance services1 and much more.

We also complement our industry-leading branch service with state-of-the-art digital banking tools. From First Citizens Digital Banking with Manage My MoneySM to Business Online Banking (BOB) Advantage®, we give customers more ways than ever to look after their financial lives.

Forever Stable.

First Citizens is a banking subsidiary of First Citizens BancShares, Inc. (NASDAQ: FCNCA), a $39 billion financial holding company.

As a First Citizens customer, you benefit from the stability of our top-tier credit quality, outstanding capital strength and strong liquid balance sheet. We never compromise the security of our customers' assets, regardless of the latest market trends or financial pressures.

At First Citizens, we've built our company on such timeless values as integrity, hard work and taking the long-term view. We avoid fads and gimmicks; instead, we believe in sound decisions that create real security and growth for generations to come.

Forever First is our commitment to be there through the years for the people, businesses and communities who rely on us to be the best bank we can be. As we say, "Money isn't everything. But so much depends on what you do with your money."

First Citizens Bank. Forever First®.

First Citizens Bank

Established in 1898, First Citizens Bank is headquartered in Raleigh, N.C.
The bank serves Arizona, California, Colorado, Florida, Georgia, Kansas, Maryland, Missouri, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, and Wisconsin with more than 500 branches.
First Citizens offers a complete line of financial services, including personal banking, business banking, wealth management, investment services1, insurance services1 and more.

First Citizens BancShares

Our parent company, First Citizens BancShares, is one of the largest family-controlled bank holding companies in the United States.
The company is publicly traded on NASDAQ under the symbol FCNCA2, Opens in a new tab.
Headquartered in Raleigh, N.C., BancShares’ assets total more than $39 billion.