Essential Duties and Responsibilities:
1.Through both formal and informal market assessments, evaluate the health needs of local employers for occupational health services, and other related Episodic Care services (Physical Therapy, Urgent Care, etc).
2.Develops and maintains a current profile of local workforce.
3.Assists in the development of a broad-based provider marketing strategy and sales plan.
4. Assists in the conceptualization and implementation of other marketing activities such as direct mail, educational programs for employers and facility tours.
5. Arranges and leads facility tours for employer representatives.
6.Represents provider and occupational health program in local community (including Chamber of Commerce), business and healthcare functions.
7.Assists Practice Manager in coordinating all services for employers and other purchasers of services.
8.Systematically gathers competitive intelligence about other area providers of occupational health services from formal and informal contacts with employer representatives.
9.Works cooperatively with provider personnel to ensure optimal consistency of service to employer and other program clients.
10.Customer service of existing accounts, maintaining 95% or above client satisfaction scores.
11.Work in collaboration with respective departments of Baptist Health for account contracts.
12.Ensure accurate company profiles are maintained. Updates should be completed upon request.
13.Contributes to revenue for assigned clinic with the sale of Episodic Care division services, focusing on workers compensation revenue and occupational medicine services. Measurement of revenue should include meeting the percent budgeted increase set by the Director of Operations.
14.Other duties as assigned.
Minimum Education, Training, and Experience Required
Bachelor’s Degree from an accredited college or university or equivalent experience in lieu of undergraduate degree. Sales experience may be substituted on a 1:1 basis.
Microsoft Office Programs (or comparable) experience.
Experience in healthcare setting; Occupational Health preferred.
Electronic Medical Record experience preferred.
Skills and Abilities Required
Excellent interpersonal and communication skills.
Excellent organizational and planning skills.
Self-motivated.
Ability to work independently with limited supervision.
Customer service oriented.
Good written communication skills.
Good working computer knowledge.
Must have reliable transportation and be able to travel extensively in the identified market areas.
Louisville, KY
Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region's most prominent physicians and medical professionals to the communities of our commonwealth for nearly a century.
Headquartered in Louisville, the Baptist Health family of hospitals, care centers, physician offices and health facilities has experienced tremendous growth in recent years. Baptist Health Floyd in New Albany, Ind. (formerly known as Floyd Memorial Hospital and Health Services), is the newest member, joined on Oct. 1, 2016. In 2012, we welcomed Baptist Health Richmond (formerly Pattie A. Clay Regional Medical Center) and Baptist Health Madisonville (formerly Trover Health System) to the fold. Our other hospitals include Baptist Health Paducah, Baptist Health Louisville, Baptist Health La Grange, Baptist Health Lexington and Baptist Health Corbin. We also manage Hardin Memorial Health in Elizabethtown. Counting all nine hospitals, we have more than 2,700 licensed beds.
Baptist Health has more than 300 points of care include outpatient facilities which offer Urgent Care, Express Care, occupational medicine, physical therapy and diagnostics. Home care is also available in 39 Kentucky counties, six counties in Illinois and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole.
Strength in research
Our clinicians are engaged in more than 200 clinical studies throughout our network of hospitals, working to advance treatments in oncology, cardiology, orthopedics, neuroscience, epidemiology, diabetes and other areas.