Job Description

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry?boundaries.?  

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Area Coach has the responsibility for overseeing the people, processes and operations of 6-9 corporate locations with total sales averaging 10-12M+.
They drive excellence in day-to-day operations by training, coaching, & supporting our Restaurant Managers.
Area Coaches plan and set goals, focus on problem solving/process improvement and set standards for our brand.
They’re people focused by recognizing, mentoring & motivating Unit Level Management & their Teams. 

The Day-to-Day:

Provides leadership for each manager in the market to ensure customer satisfaction, build and reach sales goals. 
Leads the way by working with each Manager in the market to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times.
Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers. 
Develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality. 
Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy. Does not compromise in creating and maintaining a safe environment for employees and customers. 
Leads recognition and motivation efforts throughout the market.
Has authority to hire and fire (or participate in those decisions) 
Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market. 
Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners 

Is This You?

Great communication skills, and strong interpersonal and conflict resolution skills
Exceptional team building capability
Business math and accounting skills, and strong analytical/decision-making skills
4-year College or University Degree preferred but not required
Three to five years of successful, high sales volume, operational management experience in Fortune 500 environment
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction
Ability to work flexible hours and work in your restaurants at least 30 hours a week

Work-Hard, Play-Hard:

Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
Tuition reimbursement and education benefits 
Generous parental leave for all new parents and adoption assistance program 
401(k) with a 6% matching contribution from?Yum! Brands with immediate vesting 
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name