Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all aboutowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re growing our Service Management Organization including Developers and Technical Business Analysts in our Lake Mary, FL office (with potential hybrid/flex in office arrangement).

You’ll make an impact in the following ways:

As a Developer – you will work on various projects and take requirements/stories and build them on the ServiceNow platform including/not limited to ServiceNow Products: ITSM, ITBM, HR, IRM/GRC, SecOps, etc.
As a Technical Business Analyst - you will implement solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows users to extend and customize the functionality to meet their specific business needs.
You will have the chance to work with thought leaders and industry trailblazers. Our Finance, Technology and Operations leaders have spent decades pioneering vanguard methods of working and spurring new ideas within the financial sector. Join us and learn from the best in our collaborative environment.

To be successful, we’re seeking the following:

You will have an interest in joining our Technology team which provides client-focused, technology-based solutions to enhance client success through world-class software and leading-edge infrastructure.
An understanding of the various ServiceNow Products (ITSM, ITBM, HR, GRC, etc.); and understand how the ITIL framework can be leveraged to create best practices for the customer.

At BNY, our culture speaks for itself. Here’s a few of our awards:

America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans