World Fuel Services

C&I Account Executive

Posted on: 27 Mar 2024

Richmond, VA

Job Description

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

C&I Fuels & Lubricants Account Executive (Sales)

The C&I Account Executive (AE) will work directly with our C&I Sales Executive(s) to effectively manage and grow an existing sales territory. AEs will strategize with our Sales Executives to gain additional share of wallet from our customers. AEs will also work with Sales Executives to manage the day-to-day business, add value, and resolve issues for our customers. This is an opportunity to work and grow with the world’s leading global energy supplier. World Kinect Energy Services (WKES) has designed this role specifically to prepare our AEs to effectively manage their own territory with a career path that leads toward a future Sales Executive role.

RESPONSIBILITIES:

Learn the Industry, our Customer Solutions, Sales Process, Internal Company Processes, and our customer’s needs.
Prospect and identify new leads and opportunities within current customer base and sales territory.
Manage the day-to-day business for our Sales Executives by building and maintaining relationships with our current customers to ensure that we meet and exceed our customer’s expectations which includes conducting customer account reviews and regular goodwill visits.
Collaborate with internal stake holders to resolve all customer issues such as pricing, billing, supply, logistics, operations, and customer service.
Customer account set up(s) which could include new customer locations, bar coding, temporary tank placements, and the creation of route cards.
Work with our operations & logistics department & vendors to assure customer tanks are set up, labeled, and placed properly.
Work with contractors and vendors to manage on-site repairs and improvements.

REQUIREMENTS:

Bachelor’s degree preferred
1 to 3 years of experience in a customer facing role; energy/fuel industry experience not required.
Possesses a resourceful, can-do, figure-it-out mentality with excellent problem-solving skills.
Highly motivated and able to work with limited supervision.
Ability to work as part of a team in a fast-paced team environment.
Strong organizational skills, ability to multitask, and posses an ownership mentality that support and enables the ability to be decisive.
Attention to detail and ability to meet strict deadlines.
Excellent oral and written communication skills, with a commitment to delivering superior customer service.
Strong user capability with Microsoft Office products and CRM databases such as Salesforce.

What You’ll Love About Us

Health Benefits. Medical with HSA and FSA options that includes infertility benefits. 100% coverage of preventative care, Dental, Vision, Teladoc, Employee Assistance Program.
Prepare for the Future. 401K Retirement Plan 50% match.
Rest and Relaxation 4 weeks Paid Time Off and 8 Paid Holidays.
Financial Peace of Mind Short-Term Disability, Life and AD&D Insurance covered by WFS.
Learning and Development LinkedIn Learning.
Additional Perks We Offer Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.

World Fuel Services

Miami, FL

World Fuel Services Corporation engages in the distribution of fuel, and related products and services in the aviation, marine, and land transportation industries worldwide. Its Aviation segment supplies fuel, and related products and services to commercial airlines, second and third tier airlines, cargo carriers, regional and low-cost carriers, airports, fixed based operators, corporate fleets, fractional operators, private aircraft, military fleets, the U.S. and foreign governments, and intergovernmental organizations.

This segment also offers fuel management, price risk management, ground handling, and dispatch services, as well as international trip planning services, such as flight plans, weather reports, and overflight permits. The company’s Land segment offers fuel, heating oil, propane, natural gas, lubricants, and related products and services to petroleum distributors and retail petroleum operators, as well as industrial, commercial, residential, and government customers.

This segment also offers management services for procuring fuel and price risk management; advisory and fulfillment solutions related to power, natural gas, and other energy products; and card payment solutions, government payment systems for fuel procurement, merchant processing services, toll payment solutions, and commercial payment programs. Its Marine segment markets fuel, lubricants, and related products and services to international container and tanker fleets, commercial cruise lines, yachts and time charter operators, offshore rig owners and operators, the U.S. and foreign governments, and other fuel suppliers.

Its marine fuel-related services include management services to procure fuel, cost control, quality control, claims management, and card payment and related processing services. This segment also engages in the fueling of vessels, and transportation and delivery of fuel and fuel-related products. The company was founded in 1984 and is headquartered in Miami, Florida.