Job Description

Position Summary

Qualified candidates must be located in North Miami/ Dade county 

This role will require 50-75% travel for face-to-face visits with members in Miami Dade. 

Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours. 

We are seeking a self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday ­Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. The

Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. The Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.

Required Qualifications

·       1+ years of experience in behavioral health or a long-term care setting

·       Bilingual in English and Spanish.

·       Willing and able to travel 50-75% of the time to meet members face to face in Miami Dade county and surrounding areas in FL.

·       Reliable transportation required (Mileage is reimbursed per our company expense reimbursement policy

Preferred Qualifications

·       Managed Care experience

·       Case management and discharge planning experience

·       Effective communication skills, both verbal and written

·       Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

·       Computer proficiency in Microsoft Word, Excel, and Outlook required

Education

·       Bachelor's degree in social work or related field required

·       Master’s degree preferred

Pay Range

The typical pay range for this role is:

$19.52 – $36.78

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.