Job Description

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.

Workplace:  Remote ( #LI-Remote )

The candidate for this position must live in Philadelphia, PA

If you are looking for the following in your next career move:

Paid training through the award winning and industry leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
Total Rewards benefits package, 401K, and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

Conduct field based investigations by visiting policyholders’ homes to investigate property damage.
Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

High School diploma or equivalent required. Bachelors Degree preferred.
Excellent customer service and communication skills.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license.  Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.
Able to adapt to ever changing technology. 

Job Summary

Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Inspects damaged property , and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property .
Determines and reports on subrogation potential. Initiates the sale of  personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results.
Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
*Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.

Physical Actions

Bending Pulling Sorting Carrying up to 50 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)

Physical Environment

Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements

None. Must achieve minimum passing scores on all claims training exams.

Special Skill Requirement

Communication Personal Computer Literate Valid driver's license Bondable