Claims Associate
Posted on: 6 Apr 2023
Phoenix, AZ
Job Description
About the Role
As a US Claims Associate you will investigate, manage and submit claims for compensation that occur throughout the region in connection with the Uber app. You will also work in collaboration with our third-party insurance partners with a focus on prompt routing and escalation of claims. You will report to our Claims Lead in Phoenix, Arizona. Are you ready to Uber On?!
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities safer, smarter, and more connected.
What You'll Do
Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to properly identify insurance exposure and determine applicable insurance policy.
Demonstrate critical thinking while adhering to established claims processes.
Accurately respond to inquiries received from insurance carriers and other third parties.
Demonstrates customer obsession when communicating with claimants, drivers, passengers, witnesses, etc.
Basic Qualifications
Ability to learn and apply claims policies and procedures.
Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of stakeholders.
Extraordinary attention to detail.
Ability to maintain quality in a fast-paced, high volume environment.
High degree of adaptability to meet changing business needs.
Proficient in muliti-tasking through various technology platforms.
Compromises when necessary in order to help the team achieve goals.
Maintains healthy working relationships even in disagreement.
Preferred Qualifications
2 years or equivalent to First Notice of Loss(FNOL) or property damage experience.
College degree preferred
Claims designation obtained or in progress a plus
Uber Technologies, Inc.
San Francisco, CA
Uber Technologies, Inc. develops and supports proprietary technology applications that enable independent providers of ridesharing, and meal preparation and delivery services to transact with end-users worldwide. The company operates in two segments, Core Platform and Other Bets. Its driver partners provide ridesharing services through a range of vehicles, such as cars, auto rickshaws, motorbikes, minibuses, or taxis, as well as based on the number of riders under the UberBLACK, UberX, UberPOOL, Express POOL, and Uber Bus names; and restaurant and delivery partners provide meal preparation and delivery services under the Uber Eats name.
The company also offers Uber Central, a tool that enables companies to request, manage, and pay for rides for their employees, customers, or partners; and Uber Health, which allows healthcare professionals to arrange rides for patients going to and from the care destinations. In addition, it provides freight transportation services to shippers in the freight industry under the Uber Freight name; leases vehicles to third-parties that use the vehicles to provide ridesharing or eats services through the platforms; and provides access to rides through personal mobility products, including dockless e-bikes and e-scooters under the JUMP name. The company was formerly known as Ubercab, Inc. and changed its name to Uber Technologies, Inc. in February 2011. Uber Technologies, Inc. was founded in 2009 and is headquartered in San Francisco, California.
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IndustryTransport/Delivery Services
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No. of Employees22,263+
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Website
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Jobs Posted187
