Position Summary:
Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
Train all functions and duties of the Selector and Customer Attendant roles.
Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.
Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
Assist with scheduling to meet operational and associates’ needs.
Print and distribute order labels, including orders for perishable departments.
Troubleshoot e-Commerce equipment and devices.
Maintain level of supplies needed to perform necessary duties.
Maintain organization and cleanliness of staging areas and equipment.
Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
Perform required opening and closing procedures.
Learn and implement process improvements as directed by division or enterprise e-Commerce team.
Provide feedback on team members daily performance and annual performance reviews.
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications & Education Requirements:
Effective communication skills
Basic knowledge of computers
Basic knowledge of math (adding and subtracting)
Ability to work without supervision
Ability to read shelf tags
Proven supervisory experience
Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
Must be able to stand for extended periods of time and/or walk constantly
Ability to stoop, kneel, or crouch several times per hour
Desired Previous Job Experience/Education:
Experience as a cashier
Experience in a production oriented environment
Experience in a warehouse environment
Experience stocking shelves
Cincinnati, OH
The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.
The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.
It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.