Job Description

Primary focus will be to work as a part of our iMIS consulting team where you’ll be expected to develop creative solutions for our iMIS customers. This includes working on iMIS projects, responding to help desk support tickets in a timely manner, and migrating clients to iMIS EMS Enterprise. This job will require knowledge of how associations operate as well as strong problem-solving skills to implement creative iMIS solutions that satisfy the needs of our clients.

Responsibilities include:

·       Developing iMIS EMS Enterprise Migration Plans.

·       Creating Websites using RiSE including member sites and staff sites.

·       Writing and documenting iMIS IQAs, Advanced Business Objects, and Advanced Process Automation Tasks.

·       Writing SSRS and iMIS EMS Report Writer reports.

·       Using iMIS Forms Builder to create custom RiSE forms.

·       Supporting clients running iMIS 2017 and/or iMIS EMS Enterprise, including advanced experience using the latest iMIS tools like RiSE, APA for alerts and automated tasks, iMIS email communications tools, and developing RiSE staff sites to meet client’s workflow and reporting needs as required.

·       Working with our project managers migrating iMIS systems to iMIS EMS Enterprise as well as implementing new iMIS systems or adding new features to existing systems.

·       Training clients remotely using Zoom.

·       You will be required to achieve and maintain your Certified iMIS Professional (CiP) designation from ASI.

·       Additional duties as assigned. A successful candidate must be a self-starter working closely with the iMIS consulting team, learning through being mentored and attending ASI classes as well as self-study.

Required Skills & Experience:

·       3 years recent iMIS experience using iMIS 2017 and iMIS EMS Enterprise. Other AMS experience may be considered.

·       3 years recent experience working with or working directly in/with associations.

·       Understanding of website management concepts.

·       Understanding of web programming languages; JavaScript (jQuery), HTML, and CSS.

·       Microsoft SQL experience

o   Strong Microsoft SQL Server database administration background

o   Be able to install and configure Microsoft SQL Server

o   Be able to troubleshoot SQL performance issues

o   Be able to write SQL scripts to import data into iMIS from third party applications

o   Provide SQL support to internal staff and clients

·       Strong knowledge on how iMIS modules work including: Dues Billing and AutoPay, AR/Cash, Deferred Revenue, Events, Fundraising, Store Products, Certification.

·       Strong iMIS knowledge including how to install the product, manage data and a thorough understanding of underlying tables

·       Ability to create Process Automation tasks in iMIS including scheduled tasks and alerts

·       Has excellent knowledge in how to install TaskCentre and create tasks

·       Be able to create complex stored procedures, views, functions, DTSX packages

·       Good troubleshooting and online research skills.

·       Must be able to organize your work tasks and schedule to stay on track to complete tasks successfully.

·       Excellent written and verbal communication skills

·       Ability to work well with a team in a fast-paced environment.

·       Outstanding customer service skills and a dedication to the customer service experience.