YUM! Brands, Inc.

Regional Director of Company Operations

Posted on: 13 Dec 2022

Detroit, MI

Job Description

About the Job:

· The Region Leader has the responsibility for overseeing the approximately 3,000 people, processes and operations in ~100 corporate locations in multiple markets with total sales averaging 180M+

· Responsible for generating performance and sales levels improvements for all restaurants through excellence in day-to-day operations and training, coaching and support of multi-unit leaders (Above Restaurant Leaders) and restaurant managers.

· Communicates how to achieve our strategic vision, setting bold goals and driving relentless action with a focus on problem solving / challenging the status quo and consistently achieving the highest standards for our brand

· Demonstrates People focused leadership through recognition, mentoring & motivating across 6 Unit Level Management & their restaurant level teams

The Day-to-Day:

· Provides strategic leadership for each Market Leader to deliver an exceptional customer experience across a diverse group of restaurants.

· Leads the way by working with each Market Leader to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are always followed to drive bottom line results.

· Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers

· Develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality

· Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy

· Leads recognition and motivation efforts throughout the Region acknowledging the People that drive our business

· Does not compromise in creating and maintaining a safe environment for employees and customers

· Has authority to hire and fire (or participate in those decisions)

· Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market

· Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners

Is This You?

· Great communication skills, and strong interpersonal and conflict resolution skills

· Demonstrates a growth mindset

· Exceptional team building capability

· Business math and accounting skills, and strong analytical/decision-making skills

· 4-year College or University Degree preferred but not required

· Eight plus years of successful, high sales volume, operational management experience in Fortune 500 environment

· Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees

· Proven ability to drive customer satisfaction, financial performance and employee satisfaction

· Ability to work flexible hours and work in your restaurants at least 30 hours a week

· Desire and ability to grow into increasingly strategic roles within the organization leading more scope and scale

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!

Work-Hard, Play-Hard:

Competitive starting salary with bonus plan
Day 1-comprehensive medical and dental including prescription drug benefits and 100% preventive care
4 weeks of vacation per year plus holidays
Tuition reimbursement and education benefits
Discounts for life’s adventures (ex: theme parks, wireless plans, etc.)
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution fromYum! Brands with immediate vesting
Healthcare and dependent care flexible spending accounts
Opportunities to support the Taco Bell Foundation’s educational initiatives and programs

YUM! Brands, Inc.

Louisville, KY

Yum! Brands, Inc., based in Louisville, Kentucky, has over 48,000 restaurants in more than 145 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut and Taco Bell – global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over eight new restaurants per day on average, making it a leader in global retail development. In 2018, Yum! Brands was named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2019, Yum! Brands was named to the Bloomberg Gender-Equality Index for the second consecutive year.
 
Since our spin-off from PepsiCo in 1997, we’ve become a truly global company led by over 2,000 world-class franchisees. In 2016, we successfully spun off our China business as an independent, publicly traded company and announced our Recipe for Growth, our multi-year growth strategy to become more focused, more franchised and more efficient.
We’re also extremely proud of the 1.5 million employees and franchise associates in our system around the globe and the unique culture we’ve built grounded on innovation, inclusion and growth. We believe in our people, trust in their positive intentions, encourage ideas from everyone and have actively developed a workforce that is diverse in style and background.
There’s a world of opportunities for Yum!, and we’re confident in our brands’ continued journey ahead.

 

  • Industry
    Food services/Restaurants
  • No. of Employees
    34, 000
  • Jobs Posted
    167

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