Job Description

About the opportunity

The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone’s primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, we are grounded in a sense of belonging and an amazing remote-work culture. 

As we undergo an exciting growth period, we are looking for experienced Project Managers for our Professional Services team who can oversee multi-faceted, multi-location implementation projects; people who are solution-oriented, proactive, change management experts.
You will make a profound contribution to the work we do with clients, working in close collaboration with internal and external teams to manage deliverables, executive level communications, timelines, and budgets. You will oversee and manage multiple projects for enterprise clients with more than 6,000 employees.
 
What you’ll get to do

Manage customer specific engagements to implement Ceridian HCM solutions
Drive the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction
Manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery
Build a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success
Deliver Organizational Readiness consulting in support of Ceridian’s Organizational Readiness toolkit.
You will apply Ceridian’s methodology to manage multiple concurrent projects ensuring quality, on-time, and on-budget implementation. You will act as the project governance checkpoint between the Ceridian and Customer Sponsors, ensuring leadership on both sides know what actions they need to take, obtaining sign-off on key decisions to keep things moving forward.
You will maintain open lines of communication, availability, and approachability with your customers, securing high satisfaction by delivering projects on time and on-budget. You will influence and motivate the customer project sponsors, having the tough conversations around responsibilities, ownership, and delivery deadlines, verifying and securing buy-in and commitment to accountabilities.
You will coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment across Ceridian and customer team members. You will actively support the growth of your direct reports, conducting formal and informal one-to-ones, performance reviews, setting individual objectives, and assisting with career development. 
You will enhance your skills and knowledge, as well as that of your team and your customers, contributing to the enhancement of Ceridian implementation methodology and PMO, providing feedback on tools and templates, and implementing best practices based on experience, insights, and new learnings.

What’s in it for you

Leadership. You will be a critical part of our growth mission. You will make a measurable difference to our success and that of our clients. You will play a vital role, tackling deliverables and relationship challenges, leading projects, managing customers, and driving us toward profitable success. 
Teamwork. Everyone treats each other like family. Our inclusive, supportive workplace culture fosters an environment of continuous learning and collaboration. As a team, we use collaboration tools to communicate with each other, share solutions, identify challenges, and support group efforts.
Growth. Ceridian is a place you can grow your career, learn new skills, and commit to. We are a big company, and we are on a growth trajectory as we expand globally. You will evolve into a strategic leader as you bring brand name customers onto the Ceridian Dayforce product. You will gain access to opportunities including Senior Project Manager and Project Sponsor, or be supported in a move to another area that interests you.
Agility. No two days are the same here. With continuous innovation and iteration, dozens of new projects, and thousands of new users, you will be challenged to be creative and responsive. For our teams, we provide performance management and career development opportunities and a chance to blend in-office and remote working before and after the COVID-19 crisis.
Transparency. A drive for openness and diligence guides us. You will make an impact carrying through on our commitment to clients and playing a critical role in our success and theirs, keeping an eye on all of the details and never losing sight of the end goal.

Encouragement to be the best version of yourself at and away from work:

YOUnity diversity and inclusion programs
Amazing time away from work programs 

Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

You have a bachelor’s degree
5+ years in project management working with enterprise level organizations (6K employees+)
You are proficient with the MS Office Suite and have exposure to relational databases and SQL
You have worked with one or more of the following applications: Ceridian, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, Workbrain, etc
You have expertise in: 
Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
Business process mapping
Change management
Consulting with C-level executives and upper management to communicate implementation project issues, solutions, and work arounds

What would make you really stand out

Ideally, you have PMP/PMI certification
You know how to work closely with customers to understand the problems they are trying to solve
You use different tools to make connections and nurture open communication
You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level
You can quickly come up to speed on your customers' business practices and industry to host teaching sessions that empower users to understand and engage with the system
You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the global scaling of an exciting HCM organization focused on making work life better for all

#li-Remote