We are looking for a young and hungry intern looking to help build out the customer success processes and support the existing user base. They will be responsible to support customers and build better processes around that. They will primarily work with our merchant catalog and the user purchase experience. As a startup, this job will require you to wear many different hats. For candidates who are looking to really grow professionally, this is a great opportunity. You will be exposed to a wide assortment of various responsibilities and challenges.
What you will do
• Tackle various data sources and easily make sense of unclean data to convert into actionable insights.
• Identify patterns and trends in data to create reports or dashboards for various teams.
• Understand the user engagement with our merchant catalog and help enhance the browsing experience.
• Research the user shopping experience and help build or improve processes.
• Test the purchasing experience with merchants to identify points of confusion.
• Own search results and search enhancements with keyword tagging on merchants.
Technical Requirements
• Strong experience with Microsoft Excel and Google Sheets
• Experience with Python is a plus
• Ability to write detailed instructions based on practical use cases
• Ability to translate real world experiences into a structured process
• Organized and detail oriented
• Strong sense of urgency in a professional setting
Our Tech Stack
Our Mobile application is built with React Native and Apollo on the Front End. Backend is built with Node.JS, GraphQL, PostgreSQL, Redis deployed on GCP through CI and Docker Images. GitLab version control hosted on GCloud. We are using Bitrise for our CI tool and Apache for load testing.
Compensation
Competitive Salaries, Equity packages, Stock Options, Team Socials, Paid vacation days, Free coffee, tea, snacks and Insider access.
EOCC
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Industry
• Marketing and Advertising
• Fintech
• Mobile Applications
New York, New York
What is Fluz?
Fluz is the newest, most revolutionary cash back app available. We took the standard cash back model in a fresh and distinct direction, and the result is a potent way to earn serious rewards compared to all of the other now obsolete cash back platforms.
With our proprietary consumer network, you not only earn from your own purchases, but from the purchases of others as well. Once you start forming a larger number of connections in the app, you can earn a residual income that can possibly have a significant impact on your financial standings, all while continuing to shop at the same places you shop at now.
Who is Fluz for?
Fluz is a cash back platform partnering with hundreds of major brands such as Target, Macy’s, Burger King, and thousands of local brands that your friends, family, and co-workers all shop with daily. Since everyone needs to shop, and everyone also wants to have additional spending power, Fluz would be useful to anyone you know.
Share your invite code with neighbors, classmates, or even strangers standing next to you at the checkout line so they can earn rewards too, they will all thank you later.