Job Description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's ACFR organization. This is a remote position that can sit within the PNC footprint, although it may not be available in all jurisdictions. Certain job responsibilities may require in-person, in office activities on a regular basis.

Summary:

Responsible for the provisioning of any IT development, analysis, Information management (DBA), or QA requiring specialized knowledge of a niche technology.

Education/Experience:

High School Degree and Bachelor’s degree in computer science/software engineering/relevant field or equivalent work experience required. Preferred 8+ years experience.

Skills and Competencies:

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

• Ability to work independently and manage one’s time.

• Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.

• Ability to troubleshoot issues and make system changes as needed to resolve issue.

• Knowledge of XML, Java, JSP and other relevant software. Knowledge of computer development software as it relates to systems, such as SQL, Visual Basic, etc.

• Major Job Duties and Responsibilities: Modify existing databases and database management systems. Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.

• Work as part of a project team to coordinate database development and determine project scope and limitations.

• Review project requests describing database user needs to estimate time and cost required to accomplish project.

Job Description

Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.Business Process Modeling – Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.IT Project Management – Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)Workflow Analysis – Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors