Position Summary:
Provide customer service, assist in the management of the department and checkstands, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Essential Job Functions:
Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unload purchases
Provide peer coaching for all cashiers following best practices
Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements
Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required (must be 19 years of age in Alaska to sell tobacco products)
Write the 15-minute chart and schedule, as directed by the manager
Audit and maintain Playland operational standards
Promote and follow Company initiatives
Respond to verbal customer comments/complaints/requests
Audit, correct, and file daily/weekly time and attendance
Complete customer incident and associate incident/accident report forms
All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer Customer Service Relief Assistant Manager experience plus six months cashier experience and two-three years related retail experience; or combination of relevant education and experience.
Minimum 18 years of age/19 years in Idaho/19 years in Alaska if selling tobacco
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends on a regular basis
Ability to travel independently on an occasional basis
Maintain confidentiality
Accuracy/attention to detail
Ability to organize/prioritize tasks/projects
Ability to work within set time frames/fixed deadlines
Valid driver's license
CPR/first aid certification
Desired Previous Job Experience:
Knowledge of Fred Meyer policies, procedures, and organizational structure
Cincinnati, OH
The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.
The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.
It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.