Operations Associate
Posted on: 15 Jun 2022
Kansas City, MO
Job Description
Position Purpose:
This role offers a unique opportunity to support the continuing development of this highly successful multi-product business. The OTC Trade Processing Team is responsible for monitoring and executing events throughout the life cycle of the trade to ensure accuracy and completeness across systems and customer statements.
Primary Accountabilities/Responsibilities:
Ensure transactions are entered into the system of record
Monitor trade confirmation delivery daily and adhere to escalation procedures to ensure regulatory deadlines are met
Evaluate and approve manual client confirmations prior to distribution
Demonstrate a complete understanding and ability to explain all sections on the customer account statement
Process requested trade amendments, offsets, account changes, and cash adjustments
Facilitate EFR workflows from request to execution, obtaining all required approvals
Manage internal and external customer requests originating via phone or Salesforce case and provide timely and appropriate resolution
Identify and escalate matters with high level business or financial impact
Finalize end of day system monitoring while communicating with the front office regarding any open and unclaimed trades
Oversee daily reports/statements to identify and circumvent potential errors in cash flow, accumulations, and trade postings
Maintain prompt and regular attendance
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed
Job Requirements:
Bachelor’s degree in finance or accounting and/or equivalent work experience preferred
Strong work ethic and ability to effectively meet deadlines
Detail oriented and excellent documentation skills
Excellent customer service, communication, and organization skills
Proficient knowledge of Microsoft Office Suite
Proficient knowledge of Salesforce
Proven analytical problem-solving ability
Must be able to learn quickly
Ability to multitask while demonstrating accuracy and efficiency
Ability to work in a team environment
Able to work independently with minimum supervision while understanding the necessity for communicating and coordinating work efforts across the organization
Experience identifying and implementing process improvements
Experience creating and maintaining operational procedures
Experience with Murex a plus
Physical requirements/Working conditions:
Climate controlled office environment
Minimal physical requirements other than occasional light lifting of boxed materials
Dynamic, time-sensitive environment
INTL FCStone
New York, New York
INTL FCStone Inc. operates as a financial services company worldwide. The company's Commercial Hedging segment offers risk management consulting services related to agricultural and energy commodities, and base metal products listed on the London Metals Exchange. Its Global Payments segment provides payment solutions to banks and commercial businesses; and charities and non-governmental organizations, and government organizations.
The company’s Securities segment offers value-added solutions that facilitate cross-border trading in foreign securities, including unlisted American Depositary Receipts, Global Depository Receipts, and foreign ordinary shares. It also operates as an institutional dealer in fixed income securities to serve asset managers, commercial bank trust and investment departments, broker-dealers, and insurance companies. In addition, this segment originates, structures, and places debt instruments; trades in various international debt instruments; and offers asset management services.
The company’s Physical Commodities segment provides a range of trading and hedging services comprising over-the-counter (OTC) products for various producers, consumers, and investors. It also provides financing services to commercial commodity-related companies against physical inventories.
The company’s Clearing and Execution Services segment offers prime brokerage foreign exchange services for the financial institutions and professional traders; provides a range of OTC products, such as 24-hour a day execution of spot, forwards, and options, as well as non-deliverable forwards; and operates a proprietary foreign exchange desk that arbitrages the exchange-traded foreign exchange markets with the cash markets. The company was formerly known as International Assets Holding Corporation and changed its name to INTL FCStone Inc. in March 2011. INTL FCStone Inc. was founded in 1924 and is headquartered in New York City, New York.
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IndustryAccounting/Finance
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No. of Employees1,851
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Website
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Jobs Posted167
