AAA

Branch Member Associate

Posted on: 13 Jun 2022

Bangor, ME

Job Description

This position is the first point of member contact in a Branch office. In the Branch Member Associate role, you will greet members and determine the nature of the service required, while educating customers on the added value of a AAA membership through cross-selling services. You will provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals.

Requirements:

High school diploma, G.E.D. or equivalent certificate required

2 years of college or related work experience preferred.

Excellent verbal and written communication skills.

Demonstrate customer service skills to engage and provide legendary service.

Ability to navigate Windows, Outlook, Word, and Internet/Intranet

Successful completion of a Background check and drug test

Remarkable benefits:

•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

AAA

Heathrow, FL

The American Automobile Association, Inc. provides travel services. The Company offers hotels, cars, flights, cruises, travel information, and other related services, as well as member savings, automotive repair services, insurance, and financial services. The American Automobile Association serves customers in the United States.

As the largest club in the AAA federation, we have more than 14,000 employees serving more than 16 million members in 21 states across the country. For more than 115 years we have enjoyed great success, thanks to our hard-working employees, valuable products and services, and commitment to the organization’s mission and values.

Our employees are ambassadors of the organization and its reputation in the marketplace. Each staff member plays a significant role in our continued growth and success. As an employer, we play an equally important role in the growth and success of our team. We take that role very seriously and offer our employees award-winning training and development programs.

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