Job Description

Job Description

Accountable to senior management to lead the development and execution of the Strategic Account Plans at key, named accounts. 
Continuously develops relationships with priority Customer Stakeholders, understands their key Business Issues, and recommends ways to deliver value.
Takes the lead in pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet-share.
Maintains and manages a pipeline of Opportunities at named accounts, including Renewals, Projects, and Share improvement opportunities.
Leads and oversees solution development efforts that best address customer needs.
Engages Supplier sales and management resources to enlist their support and create solutions.
Communicates Customer Activity, Opportunity Status, Renewal Status, and Strategic Plan progress to Manager/Director.
Expert in strategic selling and takes the lead in high level sales engagements.  Provides pre and post-call coaching to Branch sales team.
Identifies opportunities for improvement and recommends new tools and processes.

EXPERIENCE:

5 years of proven sales experience as a strategic account manager
5 years of experience as a key account manager/management of large account portfolios
5 years of experience managing multiple stakeholders and projects
5 years of success maintaining and developing key relationships

EDUCATION:

Bachelor’s Degree – Sales, Business Administration, Engineering, or relevant field required

SKILLS/REQUIREMENTS:

Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
Business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
Strong negotiation and problem solving skills.
Proficiency with CRM software and Microsoft Office.
Self-starter and able to work efficiently under pressure.

TRAVEL REQUIREMENTS:

0% - 25%

WORKING ENVIRONMENT:

General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.         
Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities.  Driving may be required for an extended period of time with frequent stops and starts.   Can be exposed to outdoor weather conditions.