Job Description

Creative Director

Qualification:

• Typically with a masters/bachelors degree in visual design/visual communication/UI design/Graphics Having certification in user centered design is plus

• Candidates with varied background is also welcome but must have a solid design portfolio, profile and credentials.

Responsibility:

Business / Customer:

• Convert business objectives into and optimized user experience design.

• Able to create tangible concepts/ideas as a part of innovation that can make a difference to the competency, business.

• Participate in preparation of RFPs and RFIs.

• Manages relationships with the customer.

Project /Process:

• Able to take ownership of more than one project from delivery perspective.

• Ensure all projects, are being delivered as per schedule and do a review whenever required.

• Support in estimation as and when required.

• Participate in service/ product ideation and conceptual development.

• Create visual designs that effectively communicate product function and brand identity, including the design and production of screen layouts, color palettes, typography, user interface elements, and icons.

• Work with Visual Designers, Creative Directors, Interaction Designers and Developers to create and design visual treatments and interaction solutions that meet client specifications.

• Communicate conceptual ideas, detailed design, and design rationale, both verbally and visually to the client.

• Work on estimations, provide necessary inputs for the project status, based on activities assigned and raise issues/concerns to the project lead on time.

• Contribute towards updating knowledge assets and provide process improvements.

• Follow quality assurance norms and motivates the team member to follow the same practice.

• Stay abreast with the latest design trends and media technologies.

• Able to handle unknown risks and have contingency plans in place.

Delivery Excellence:

• Manages all deliveries with Zero defects.

• Keep Track of project Escalations / Team Appreciation for indirect projects.

• Maintain RCA for all defects and see to that it does not occur again.

• Provide solutions to the team by putting a process.

• Manage Known and Unknown project risks and report to the leadership.

• Ensure all projects, are being delivered as per schedule and do a review whenever required.

• Review all estimations done from the owned location, the estimation format to be maintained the same.

People & Team Management:

• Implement and anchor performance management, promotions, normalization of the team ratings and recommendations on rewards processes.

• Manages utilization, employee satisfaction, performance review, employee development and retention, visa for team members.

• Manages recruitment process as well as resourcing requirements for both offshore and onsite roles.

• Ensure the team enroll on the required training programs.

• Evaluate ELTs for skill assessment.

• Review skill assessment for Experienced.

members and document.

• Track skill metrics for internal resources,.

based on feedback process.

Must Have Skills

Visual Design Elements & Funda

UX Assessment

Design Review