Job Description

Company Information: DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, and transportation compliance. We have over 800 employees across North America including our Houston, Texas headquarters. DISA has specialized in promoting workplace health and safety since 1982 and is the leading provider of drug and alcohol testing and background screening in the energy sector. We’re also the fastest growing transportation compliance in the industry! DISA is highly committed to quality and service excellence, and our team of IT innovators has developed one of the most advanced platforms in the industry.
DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. 
Position Summary: Serves as the first point of contact, welcoming and directing both visitors and calls appropriately. Ideal candidates will be outgoing, personable, comfortable with technology, and eager to represent DISA well.
Responsibilities/Job Duties:
Average % of time split among daily duties
Responsibility
 
50%
Assist visitors by greeting, welcoming, directing and announcing them appropriately. Answers incoming phone calls and emails to answer customer questions, look up client and test information, respond to inquiries, clarify procedures, and give directions. May research information and make outbound calls as needed.  
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges) 
• Update appointment calendars and schedule meetings/appointments 
• Check in clients
 
30%
• Perform other clerical support and receptionist duties such as mailings, filing, special projects, etc. 
• May make service calls as needed for things such as building maintenance issues (plumbing, pest control, electrical, light bulb replacement, etc.)
• My track or order common office supplies breakroom supplies, and other office items needed.
• Responsible for keeping the reception area neat, clean and presentable.
 
20%
• Performs common administrative office tasks such as sorting mail, faxing, copying, collating, etc. Performs other miscellaneous administrative tasks, as needed.
Qualifications Required:
• Experience using Microsoft Office, particularly in Outlook, Excel, and Word
• Experience in a similar role in an office environment or ability to learn the job
• Professional appearance
• Solid communication skills, both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure