Office Depot, Inc.

Operations Manager

Posted on: 20 Jan 2022

Jacksonville, FL

Job Description

Primary Responsibility:  
1. Accountable for store’s controllable profit and advises the General Manager on a weekly basis on progress to plan and implements detailed actions to improve store profitability.
2. Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising standards within the store.  Provides feedback on the proficiency and areas of improvement for the Merchandising Stock Associates.  Identifies areas of opportunity to reduce waste and inefficiencies, takes action, and implements process improvement plans.
3. Partners with General Manager to manage the assets of the store by monitoring inventory levels and initiating action to correct inventory discrepancies. Ensures appropriate merchandise flow-through and replenishment processes are in place. Is responsible for store’s inventory preparation and execution. 
4. In the absence of other managers, leads the store opening processes, including the completion of all morning reports. As the manager of the operations/merchandising team, follows all guidelines and freight processes during designated times. This requires working the opening shift. Will function as the Leader on Duty, as directed by the General Manager, by demonstrating a high degree of knowledge of the Office Depot Inc. sales principles and customer service expectations.
5. Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of other or in conjunction with other managers. Performing opening or closing responsibilities. This includes activation and deactivation of the store’s alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
6. Ensures merchandise presentation guidelines are met, including the completion of all EBW (Ends, Bulks and Wings) and POG (Planogram) changes and updates.  Ensures the completion of RCC (Returns Consolidation Center)/buyback transactions, daily recovery, and daily tasks.   Responsible for weekly ad-set, proper pricing, and signage in store, maintains brand standards, and visual merchandising standards.
7. Responsible for loss prevention compliance. Ensures adherence to loss prevention policies and procedures. May Process daily cash office transactions and assist with reconciling any overages or shortages from the previous day.   Partners with Shrink Captain and champions safe working environment.
8. Completes all applicable management training related to position; including (but not limited to) Anti-Harassment and Discrimination and Code of Ethics. Adhere to OSHA and Worker’s Compensation guidelines.
9. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.

Office Depot, Inc.

Boca Raton, FL

Office Depot, Inc. provides business services and supplies, products, and technology solutions. The company operates in three divisions: Business Solutions, Retail, and CompuCom. The Business Solutions division offers office supply products and services through sales forces, catalogs, and telesales, as well as through Internet Websites in the United States, Puerto Rico, U.S. Virgin Islands, and Canada. The Retail division operates a chain of retail stores, which offer office supplies; technology products and solutions; business machines and related supplies; print, cleaning, breakroom, and facilities products; and furniture in the United States, Puerto Rico, and the U.S. Virgin Islands. Its stores also provide printing, reproduction, mailing, and shipping services. As of April 4, 2019, this division operated 1,350 office supply stores. The CompuCom division sells information technology (IT) outsourcing services and products in the United States, Canada, and Costa Rica.

It offers a range of solutions, including end user computing support, managed IT services, data center monitoring and management, service desk, network infrastructure, IT workforce solutions, mobile device management, and cloud services. The company offers its products under various labels, including Office Depot, OfficeMax, Foray, Ativa, TUL, Realspace, WorkPro, Brenton Studio, Highmark, and Grand & Toy. Office Depot, Inc. was founded in 1986 and is headquartered in Boca Raton, Florida.

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