Job Description

What You'll Do:

Oversee receiving, storage, and shipment of materials and related reporting in accordance with established procedures.
Pull, package, stage, and load outgoing shipments.
Unload, receive, and inspect incoming shipments and locate in designated area.
Safely operate appropriate equipment for movement of materials (Trucks, trailers, forklifts, etc…)
Ensure the efficiency of operating procedures, space utilization, and maintenance and protection of facilities and equipment.
Complete shipping and receiving documentation and records.
Ensure accurate identification of parts and materials.
Maintain an inventory of product, inspect, clean and test product for wear or defects, and repair as needed.
Oversee and conduct load assessment, securement.
Coordinate logistics of inbound and outbound product with internal staff, freight partners, vendors, and customers.
Maintains email or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up.
Maintains logs of travel and cargo according to federal and state regulations.
Ability to manage others and adapt to change in a fast paced environment. Provide direction on the day to day operations and tasks that need to be completed.
Ability to multi-task while maintaining quality and accuracy.
Must have strong communication skills and the ability to communicate well with customers, vendors and all levels of employees and management.
Knowledge of basic computer programs such as outlook, word, excel and power point along with the ability to learn new programs for quoting and tracking of inventory.
Oversee Quality Assurance process of products and inventory.
Alert Branch Manager of any Inventory shortages or additional requirements.
Maintain regular and effective communications with other branch service & logistics staff to ensure the effective and efficient knowledge transfer for the optimization of best practices in all regions.
Regularly monitor reservation status in ERP software for upcoming orders.
Confirm adequacy of inventory for all upcoming reservations.
Manage inventory, testing, repairs, cleaning, organization, and proper storage.
Be proactive and take the lead regarding maintenance of the building and grounds to ensure efficient branch operations.
Oversee the accuracy, maintenance, organization, and storage of all product inventory. 

Safety, Fleet, and Logistics Oversight

Knowledge of OSHA Safety Regulations and Training.
May be responsible for vehicle maintenance and presentation.
Responsible for tracking vehicle mileage and service intervals to ensure proper maintenance of all vehicles and equipment.
Follow and communicate all safety rules and regulations both at the plant/office, and in the field.
Communicate Safety requirements and maintain program files, and ensure record-keeping criteria is met.
In concert with the Branch Manager, maintain branch safety & vehicle programs according to industry standards, including OSHA, FMCSA, USDOT and others.
Perform daily vehicle and trailer inspections as required by FMCSA/USDOT.
Ensure efficient storage and organization of parts and supplies.
Assure the team follows all safety protocol.
Familiarity with electronic data logs (ELD) and FMCSA regulations for driving to ensure compliance.

Take the lead in the maintenance of all vehicles, trailers, equipment, tools, and other ancillary items.
Inspects, reports and facilitates all maintenance/repairs to all vehicles, trailers, and fork lifts
Inspects, reports and facilitates all maintenance/repairs to all shop tools and equipment
Purchases shop supplies and tools as needed with prior management approval and requisition.
Takes lead in field training new Service and Logistics employee(s)
Obtain estimates for any repairs that need to be performed as requested by management.
Maintain driver log and inspection logs as required by USDOT via fleet management software.
Maintain annual USDOT inspections.
Oversee fleet quality and care

Customer Relationship Mgt.

Serve as a customer service champion and professionally engage with customer base, and represent company professionally at, and away from work.
Report any issues that arise with our customer obligations to the Branch Manager immediately.
Oversee the execution of product availability to all customers and business segments.
Train and educate the labor forces of our customers to ensure their product knowledge, installation competency, and onsite maintenance expertise.
Work harmoniously with and serve as a liaison to inside sales, and ensure accuracy in documentation and order fulfillment.
Assist in the fulfilment of orders and communicate effectively with customer service and service team.

Required Experience

5+ years of successful operational and supervisory experience with fleet and warehousing environment.
Experience with inventory management.
Proficient computer skills and experience using Microsoft Office.
Demonstrated effective leadership, motivational, organizational, and communication skills.
Ability to work independently; strong teamwork and organizational skills with the ability to multi-task.
Experience operating forklift and familiarity with hand tools is required.
Ability to lift 50 plus pounds on occasion.
Valid driver's license with acceptable driving record is required.
Familiarity with DOT criteria relative to FMCSA regulations, hours of service, intrastate and interstate commerce, recordkeeping and maintenance, safe loading and load securement protocol.
10 or 30 Hour Safety Certification a Plus