Job Description

Overview
The Commercial Platforms are a key differentiator to win and grow Commercial card business for Mastercard. The Smart Data platform is a key focus of overall commercial strategy and is integral to our success. We are seeking a dynamic Product Manager, API Services with a broad business and technology background to manage the strategy and execution of API development, customer lifecycle management and support. This role involves leveraging solid product management skills, knowledge of technology and product development, partnering with between the Global Product team and the O&T (Operations & Technology) team to deliver internal and externally-facing APIs to improve the customer experience of our services.

Smart Data is embarking on an exciting initiative and this role is central in that vision, from concept to market release and optimization. This role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices as the platform revamps the entire business intelligence offering. By entering in the early phase of a truly transforming and impacting strategic initiative, the experience is certain to be rewarding.

Role :
• Understanding of customer needs and expertise in product platform to develop new products and influence overall product strategy
• API roadmap in collaboration with Global and Regional Product teams, as well as Technology team members
• Manage a suite of API's currently supporting both internal and external customers
• Design and develop requirements for our cross-functional teams
• Drive research efforts to understand customer needs and inform priorities and product decisions
• Measure the impact of new API features and make changes as necessary
• Lead the full product cycle from ideation to user research, design, development, launch and monitoring for product features
• Take ownership of issues, develop recommendations and execute on proposal
• Provide oversight and Product engagement of the commercial platform testing and release process to ensure product quality

This role requires the successful candidate to:
• Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results
• Own the vision of the future and translate that vision into action, linking others' contributions to the success of Smart Data
• Proven track record of successful product development
• Have engagement experience with a scaled agile methodology
• Interact successfully with clients, MasterCard Account Managers, Product, Technology and Operations support staff to meet the needs of our customers
• Develop deep knowledge of MasterCard Smart Data suite and the entire commercial transaction flow
• Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market
• Validate technical delivery and ensure that delivered functionality is fit-for-purpose

All About You :
• Background preferred in one or more of the following:
• Product management and development
• Agile Development
• Technology Development & Operations
• Strong ability to interact with, influence, and build consensus across a variety of internal business units, external partners and service providers
• Strong communication and collaboration skills
• Familiarity with PME framework
• Undergraduate degree required.