Unum

Manager, IT Delivery / Agile Experience

Posted on: 2 Dec 2021

Columbia, SC

Job Description

Job Specifications

Bachelors degree in computer science preferred, or relevant technical experience
Has 2 - 4 + years supervising or managing an Agile Development Team & has experience as a Scrum Master
Possesses software development or technology background with strong knowledge of relevant technical disciplines
Possesses Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities
Able to effectively coach and mentor, and identify and address skills needs and gaps
Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants
Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language
Demonstrates the ability to champion change and support teams through change
Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization.
Experience with React and .NET is preferred
Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful

Principal Duties and Responsibilities

Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary.
Will serve in a Scrum Master role.
Reinforces agile values by focusing on the highest business value items.
Ensures the team has a well-defined backlog of valuable work.
Will assist the product owner and team members to prioritize initiatives and sprint releases.
Removes obstacles and roadblocks that impact the performance of the team.
Will work with business partners and team to translate the business strategy or roadmap into backlog items.
Will ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive ‘definition of done,’ team retrospectives, etc.
Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team.
Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team.
Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals.
Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning.
Identifies and addresses skills gaps in the team that may impact its ability to meet business needs.
Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization.
Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful.
Conducts regular reviews of each team member’s plan and ensures the team member is progressing and addressing skill development needs.
Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate.
Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Unum

Chattanooga, TN

Unum Group, together with its subsidiaries, provides financial protection benefit solutions in the United States, the United Kingdom, and internationally. It operates through Unum US, Unum International, Colonial Life, and Closed Block segments. The company offers group long-term and short-term disability, group life, and accidental death and dismemberment products; supplemental and voluntary products, such as individual disability, voluntary benefits, and dental and vision products; and accident, sickness, disability, life, and cancer and critical illness products.

It also provides group pension, individual life and corporate-owned life insurance, reinsurance pools and management operations, and other products. The company sells its products primarily to employers for the benefit of employees. Unum Group sells its products through field sales personnel, independent brokers, and consultants, as well as independent contractor agency sales force. The company was founded in 1848 and is based in Chattanooga, Tennessee.

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