Field Service Technician
Posted on: 1 Dec 2021
Dayton, OH
Job Description
Job Summary:
The successful candidate will be responsible for providing primary technical support and installation services to our sales representatives, customers, and field sales force as well as playing a vital role in ensuring that IPM Service is able to meet its sales and profit objectives.
The ideal candidate must have the ability to:
Provide immediate, customer-focused support to yield 100% customer satisfaction.
Assist the sales representatives and customers with technical expertise and complete mechanical understanding of industrial rotating equipment, oilfield equipment, and related components
Troubleshoot customer equipment breakdowns or system failures and provide recommendations for assembly, disassembly, and repair techniques, as well as improved maintenance practices to equipment operating reliability.
Installation of NOV products as needed by the business.
Conduct training for customers, reps, and Authorized Service Center personnel in proper assembly, disassembly, and repair procedures related to NOV products.
Timely and accurate completion of Field Service Reports.
Travel to customers facilities for service calls and courtesy customer support calls as necessary.
Identify opportunities for improving processes using Lean tools.
Qualifications:
The successful candidate for this position will have a customer centric focus and willingness to travel 40-75% based on demand
We are searching for a candidate with an Associates degree in a technical-related field such as Engineering Technology, Science, etc. or equivalent industrial experience.
Minimum of 2 years in a service position, preferably in industrial equipment service or maintenance.
Strong mechanical aptitude and the ability to communicate technical information and concepts in various formats are required.
Additional qualities desired include strong problem solving skills, advanced knowledge in Microsoft Office Suite (Word, Excel, Powerpoint) and exceptional organization skills.
Must have a valid driver's license and excellent driving record.
Preferred Qualifications:
Bilingual (English & Spanish)
Welding experience and/or certifications
Vibration Analysis experience and/or certifications
OSHA 30 card or equivalent
NCCCO Rigger 1 or equivalent
National Oilwell Varco
Houston, TX
National Oilwell Varco, Inc. designs, manufactures, and sells systems, components, and products for oil and gas drilling and production worldwide. It operates in three segments: Wellbore Technologies, Completion & Production Solutions, and Rig Technologies. The Wellbore Technologies segment offers various equipment and technologies used to perform drilling operations. It also provides solids control and waste management equipment and services; drilling fluids; portable power generation products; drill and wired pipes; drilling optimization and automation services; tubular inspection, repair, and coating services; rope access inspection, instrumentation, and measuring and monitoring services; downhole and fishing tools; steerable technologies; hole openers; and drill bits.
The Completion & Production Solutions segment provides equipment and technologies for hydraulic fracture stimulation, including pressure pumping trucks, blenders, sanders, hydration units, injection units, flowline, and manifolds; well intervention, such as coiled tubing units, coiled tubing, and wireline units, as well as blowout preventers and tools; onshore production comprising fluid processing systems, composite pipes, surface transfer and progressive cavity pumps, and artificial lift systems; offshore production that include fluid processing systems, floating production systems, and subsea production technologies; and connectors for conductor pipes. The Rig Technologies segment offers substructures, derricks, and masts; cranes; jacking systems; pipe lifting, racking, rotating, and assembly systems; mud pumps; blowout preventers; drives and generators; rig instrumentation and control systems; mooring, anchor, and deck handling machinery; and pipelay and construction systems.
It also provides spare parts, repair, and rentals, as well as remote equipment monitoring, technical support, field service, and customer training services. The company was founded in 1862 and is based in Houston, Texas.
-
IndustryOil and Gas
-
No. of Employees34,220
-
Website
-
Jobs Posted216
