Job Description

Job overview and responsibilities

The Supply Chain Manager oversees all activities involved in the acquisition, distribution, and inventory maintenance of catering and Premium Services food and beverage products. The Manager is responsible for all change management coordination, product planning, and implementation between United and onboard and Premium Services vendors. This role supports the menu development team to develop a pipeline of products and suppliers to fuel United's product development efforts globally. Works closely with the performance management team to identify and maintain product/resources to establish an effective supply chain. This position is also responsible for training and supervision of their direct and indirect reports, providing the oversight and resources required to ensure compliance with the established Food Safety Plan and FSMA

Directs the implementation and communication planning to drive change management efforts to ensure successful roll-out of all initiatives
Develops and manages the menu substitution process ensuring caterers/vendors have quality product that meets UA minimum requirements
Works directly with suppliers to ensure the appropriate quality infrastructure is in place to execute the product quality plan
Serves as the subject matter expert for product and process quality both from a strategic perspective as well as day-to-day critical incident management
Serves as the liaison and point of contact for the UA Performance Managers; provides ongoing coaching and training of Supply Chain, suppliers and other departments, ensuring cross functional team engagement
Responsible for creation and maintenance of Air Vision files/data for nominated products
This role is responsible for ensuring the development as needed, of food safety management system and ensuring compliance is maintained

Required 

Bachelor's Degree
Minimum 2 years airline management experience
Minimum 2 years in a catering kitchen or supply chain environment
Fluency in Microsoft Office application
Ability to work with cross functional groups
Strong relationship building skills
Problem resolution and strong communication skills
Strategic planning and decision making
Excellent time management skills and the ability to work under pressure while maintaing accuracy
Ability to motivate, drive vision and provide leadership
The ability to lead stakeholders through complex planning and implementation of initiatives
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Preferred

Bachelor degree with a concentration in Supply Chain Management
Vendor Management
Catering systems: Air Vision
Alteryx/SQL, Spotfire, BRIO, Foundry, etc.
Project management experience preferred