Insight Enterprises Inc.

Senior A/V Technician

Posted on: 7 Nov 2021

Arlington, VA

Job Description

Responsibilities:

? Support and maintain technology in conference rooms and spaces

? Document and Maintain Asset Inventory Database

? Respond to assigned tickets and manage them in a Trouble Ticket System

? Support Poly Platform Infrastructure: RPRM & DMA

? Support Zoom Dashboard Platform - Upgrade and Manage Zoom Devices

? Perform Preventive Maintenance on technology in conference rooms

? Perform User Acceptance Testing (UAT) for new or remodeled rooms

? Perform on-call duty rotation

? Perform after-hour and weekend Project work

? Preform Remote support of enterprise devices

? Preform Remote support of fellow team members and other sites

? Manage local vender relationship at the installation/site projects level

? Able to lift 50 lbs of gear

 

Basic Qualifications:

? High school diploma, GED or equivalent certification

? At least 2 years of experience with Windows 10

? At least 2 years of experience WITH network connectivity

? At least 1 year of experience with Cloud based video conference platforms

 

Preferred but not required Qualifications: Senior Video Operations Technician

? Associates or Technical Degree. Various forms of education and work experience will be considered

? Ability to Read and Understand Architectural and Wiring Drawings

? Knowledge of Audio DSP's & Digital Sound, Digital Lighting Consoles

? White Glove Services for Executives, Knowledge of mobile and Apple devices preferred

? Video Wall Systems, Switchers and Digital Media Content Players

? Strong Troubleshooting Skills in a High Paced Environment

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight Enterprises Inc.

Tempe, AZ

About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

Join our team as we work to deliver the best solutions through Intelligent Technology Solutions™, the new IT.

Global technology provider of IT hardware, software and service solutions
Fortune 500 company founded in 1988 with clients around the globe
$5.5 billion in revenue for 2016
6,400+ teammates worldwide
2017 Arizona’s Most Admired Companies (AZ Business Magazine), 2016 Best Places to Work (Phoenix Business Journal)
2017 Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsoft’s largest global partner

 

  • Industry
    Information Technology
  • No. of Employees
    5,001 to 10,000
  • Jobs Posted
    3251

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