Job Description

When you can find a greater purpose in your work, your potential is limitless. That’s the mindset that drives our team at Homepoint, as we strive to support the American dream of financially healthy, happy homeownership.

Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company. 

Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide. 

If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you! 

Job title: Business Analyst

Division/Department: Project Management

Reports to: Senior Director - Business Analysis

FLSA Status: Exempt

Essential Duties and Responsibilities:  

The BA is a capable technologist that will be the primary liaison between the business and the development team. The position applies IT and business knowledge and experience to formulate an IT solution or process change to solve a business problem. The Business Analyst is the project lead for solution design. He/she identifies and articulates the business need in a structured requirements development process, assesses technical system capabilities, works with IT team to recommend appropriate solutions, and develops and leads testing and issue resolution activities necessary for validating core requirements. The candidate will require strong communication skills and be capable of conducting consultations with all levels of staff and management.?  

Facilitates the development of business requirements for technical solutions by acting as a liaison between the business users and various technology groups
Works closely with business managers to gain in-depth understanding of business issues.
Identifies, analyzes, and translates business needs into functional specifications
Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements
Works in an agile environment, utilizing Epics, Features and User Story method to scope out requirements with the Scrum team
Designs, creates, and documents process flows, technical requirements lists, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, MS Word, Excel, PDF, SharePoint, and other like tools.
Reviews business and system requirements with stakeholders (either in standups if Scrum or individually if not) and obtains approval to proceed

Assesses business risk, potential severity, probability, and strategy
Serves on assigned projects and delivers required artifacts
Enforces established guidelines and best practices

Conducts root cause analysis and assesses risk and required escalation points
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Improves systems and processes by studying current practices and suggesting modifications
Recommends controls by identifying problems, writing improved procedures
Maintains system protocols by writing and updating procedures

Develops and performs system testing
Point of contact for business’ user acceptance testing (UAT).? Tracking results, triaging defects
Provides references for users by writing and maintaining user documentation; providing help desk support; training users
Contributes to team effort by accomplishing related results as needed