Access Tech I
Posted on: 1 Nov 2021
Georgetown, TX
Job Description
Responsibilities
The Access Technician constructs, installs, operates, repairs, and maintains Master Telecommunication Center (MTC/headend) components. Monitors reception and distribution of off-air, satellite, microwave, studio feed, and locally-originated programming to the network utilizing coaxial cable, microwave and fiber optic transmission technologies.
Responsibilities:
Provides quality internal and external customer service surrounding Altice USA's values
Installs, maintains, provisions, checks and adjusts MTC/headend equipment including CATV, telephony, high-speed data communications, networking, and other equipment (specifics may vary by specialty)
Performs routine checks of RF levels and headend alignment
Performs status monitoring of RF and data performance and reports and/or repairs discrepancies
Verifies video and audio levels for satellite and stereo processing equipment
Monitors commercial insertion equipment for performance as needed
Assists the supervisor with work flow, training, quality assurance and providing support and direction to other technicians
Ensures transmission and distribution equipment and active cable plant meet Suddenlink, franchise and FCC standards
Analyzes and troubleshoot problems for quick resolution in collaboration with network operations center
Maintains accurate inventory of headend network elements within element manager database
Measures network performance and diagnose network problems using measurement and diagnostic tools and methods
Ensures installation, documentation and turn-up of circuits and equipment conform to engineering standards
Qualifications
Significant field experience as broadband technician or equivalent “hands on” experience with CATV, fiber optics, microwave, broadband or telephony
Knowledge and application of advanced mathematics and electronics
Knowledge of local, state and federal regulations regarding cable television and familiarity with the National Electric Safety Code
Proficient in using a Windows-based computer
Ability to work indoors in poorly ventilated areas such as attics during extreme heat
Ability to work performed near power lines and electricity
Driver's license and ability to work outdoors in adverse weather conditions day or night is required
Associate degree in related field or two (2) years formal electronics training preferred
NCTI and/or SCTE courses preferred
Bi-lingual proficiency preferred
Altice USA, Inc.
Long Island City, NY
Altice USA is a communications and media company that enables its customers through the power of connectivity. With a relentless focus on challenging today’s norm while developing the telecommunication of the future, our products and services bring people closer together and connect them to the things that matter most to them, faster and more easily than ever before.
From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.
Central to how we operate is the idea of reinvention. Fearless reinvention at that. Our passion for challenging the way communication has always worked and believing in what’s possible is rooted in our obsession for our customers, whose changing behaviors, expectations and make up are helping to shape the company we are today and the one we aspire to become.
And to meet the needs of our customers, we’re building a company and a workforce that is equipped to deliver on the Altice USA promise. That means creating an environment that attracts and retains the best talent and reflects the ideas, perspective and backgrounds of the diverse communities and people that we serve across the country. Because we believe that great ideas and the chance to help deliver for our customers are opportunities that should come from every member of our team. And when our make-up and thinking reflects that of the world in which we live, we are a stronger company for it.
Altice USA has a rich DNA – a mindset – that helps bring our teams from across the company together and sets the tone for how we conduct ourselves. Our people are driven. They take chances, learn from their actions and are accountable to themselves, their teams, the business and, most importantly, our customers. Altice USA employees lean in and use their voices to challenge ideas and to celebrate one another. And they understand how they as individuals impact the greater team for the better.
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IndustryTelecommunications
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No. of Employees11,993
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Website
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Jobs Posted387
