Froedtert Hospital

SECURITY DISPATCHER

Posted on: 30 Oct 2021

Milwaukee, WI

Job Description

Summary:
The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.

 

Responsibilities:
Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience Prior dispatch experience in mid-sized department /emergency services. High school or GED is required. College is preferred.

Other information:

ICS training TERT certification IAHSS Certification HAM radio operator Training may be site specific. Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.

Froedtert Hospital

Wauwatosa, WI

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma Center at Froedtert Hospital, Milwaukee, an internationally recognized training and research center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes five hospitals, one of which is a nationally ranked academic medical center, more than 1,700 physicians and nearly 40 health centers and clinics, draws patients from throughout the Midwest and the nation. In our most recent fiscal year, outpatient visits exceeded 1.1 million, inpatient admissions to our hospitals were 52,483 and visits to our network physicians totaled 979,143.

In addition to Froedtert Hospital, the network includes Community Memorial Hospital, Menomonee Falls; and St. Joseph’s Hospital, West Bend. The health network represents the collaboration of Wisconsin’s largest multispecialty physician practice with two community-based physician groups. In October 2017, an existing affiliation with the former United Hospital System was expanded to include its Kenosha Medical Center, St. Catherine’s Medical Center and related clinics in the network.

Froedtert Hospital

Froedtert Hospital, the primary adult teaching affiliate for the Medical College of Wisconsin, is a 604-bed academic medical center that delivers advanced medical care. Froedtert Hospital is nationally recognized for exceptional physicians and nurses, research leadership, specialty expertise and state-of-the-art treatments and technology. It serves as an eastern Wisconsin referral center for advanced medical practice care in 37 specialties and is a major training facility with more than 1,000 medical, nursing and health technical students in training. 

In partnership with the Medical College of Wisconsin, it is also a respected research facility with more than 2,000 research studies, including clinical trials, conducted every year. Froedtert Hospital operates the region’s only adult Level I Trauma Center. Froedtert Hospital is located on the Milwaukee Regional Medical Center campus. Campus partners are Versiti, Children’s Hospital of Wisconsin, Curative Care Network, the Medical College of Wisconsin and the Milwaukee County Behavioral Health Division.

 

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