Does working for a global FinTech company that is passionate about protecting customers interest you? Are you looking to be responsible for influencing a global company's strategic thinking and ensures execution of Western Union strategy by leading the customer-centric transformation of BU's, executing on financial objectives to enable profitable growth, and supporting the cultural change of transforming? Join Western Union as Deputy Chief Transformation Officer & Head of Strategic Initiatives
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful.
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Relentless pursuit of better
You will play a crucial role in The Transformation Office. Your position is accountable for defining and building governance, processes, and change management to enable the business for optimal spend management. Develop the overall transformation vision and change management strategy to allow active participation and overall strategy delivery. Previously implement strategic priorities, led/scaled cross-functional teams for Enterprise. Transforming the way Western Union works through leading lean/agile teams. In this role, you work alongside the Chief Transformation Officer as well as the executive team to manage funded strategic initiatives, financial targets, and operational rhythm of the business, launch and scale new cross-functional initiatives, programs and develop communications and company narratives around transformation and WU Way lean and agile practices.
For such a critical role, You will need 10 plus years of experience in a leadership or management position. Previous experience in Finance, Operations, or equivalent work in the financial services industry. Proven experience in delivering strategic projects timely and efficiently. Bachelor's degree in Business, Management, or related field; MBA preferred; JD a plus. Education or equivalent experience is required for a Visionary leader to quickly decipher and then action/influence to benefit the organization. History of oral and written communication skills, including experience presenting to senior management to enable leadership success. Experience with Board Reports and presentations, a plus. History of strong financial and business acumen. A detail-oriented and data-driven leader who is a proven creative thinker, analytical, and problem-solver with solid business understanding. Sense of urgency. Previous experience of lean and agile working methodologies is also desirable.
Join us, and let's move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The Company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
Rochester, NY
We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.
We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.
We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.
As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.