Are you passionate Product Leader who wants to make an impact in delivering the best-in-class solutions? How about unleashing your skills in a global FinTech that is committed to moving money for better? Join Western Union as Group Leader, Product Management.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Relentless pursuit of better
You’ll be responsible for end-to-end product management for Western Union Business Solutions products within the Financial Institution vertical. You will lead a small team of product managers and use your influencing skills across various stakeholders to drive revenue & performance. You’ll manage the P&L for your business line and work with internal and external stakeholders to drive growth and efficiencies while increasing value to our customers. You will be tasked with introducing and directing product enhancement features to help customer satisfaction and resolve business issues. You will need to keep up to date with the industry trends and interacting with customer regularly to understand processes and pain points.
For such a critical role, you will need to have progressive product management experience, ideally within banking, or a payments organization and have a detailed understanding of the payments industry, from players to current trends. You’ll need to have an excellent understanding of SWIFT and correspondent banking models and can demonstrate that you have successfully launched growing products in a business-to-business environment. You will need to lead and inspire a team and be an effective communicator with strong stakeholder management skills. Previous experience of agile working methodologies is also desirable.
IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.
Join us, and let’s move money for better
It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
Rochester, NY
We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.
We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.
We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.
As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.