Discover

Senior Executive Assistant

Posted on: 18 Sep 2021

Riverwoods, IL

Job Description

Job Description 

What You’ll Do

Work on a wide variety of complex support assignments of large scope, high impact, and complexity, coupled with a deep and broad understanding of the operational environment.
Apply a variety of complex support methods/skills with significant autonomy to develop responsive, effective customized solutions.
Work on complex and high impact cases/problems/assignments, knowing when to escalate out-of-policy matters. Contribute to policy and procedure enhancement.
Troubleshoot complex issues for all levels of staff/management.

How You’ll Do It

Ensure matters pending responses are completed within a timely manner.
Provide first pass handling of leader’s emails and voicemails. Arrange meetings, schedules, appointments, and follow-ups. Ensure the accuracy and effectiveness of leaders’ calendars.
Arrange and coordinate meetings, appointments, lunches, dinners, and parties. Partner with other assistants to coordinate multiple executives’ calendars. Ensure materials are available and printed in advance of meetings.
Coordinate and schedule travel arrangements. Coordinate internal moves and office reconfigurations.
Track and enter time and attendance. Participate in orienting and training new team members.
Maintain business files. Answer telephone calls, take messages, and forward information to appropriate personnel. Screen and redirect calls to management and staff.
Communicate with management to convey information, collect data and coordinate administrative details.
Prepare correspondence including forms, tables, proposals, and reports. Open, sort, and distribute mail. Send outgoing mail. Distribute requests for information, track progress, and follow up.

Qualifications You’ll Need

The Basics

High school diploma or GED
6+ years of experience in Clerical, Administrative or related field

Bonus Points If You Have

Associate’s Degree in Business or related field
8+ years of experience in Clerical, Administrative or related field

Discover

Riverwoods, IL

Discover Financial Services, through its subsidiaries, operates as a direct banking and payment services company in the United States. The Direct Banking segment offers Discover-branded credit cards to individuals; and other consumer products and services, including private student loans, personal loans, home equity loans, and other consumer lending, as well as deposit products, such as certificates of deposit, money market accounts, savings accounts, checking accounts, and individual retirement arrangement certificates of deposit.

The Payment Services segment operates the PULSE network, an automated teller machine, debit, and electronic funds transfer network; Diners Club International, a payments network that issues Diners Club branded charge cards and provides card acceptance services; and Discover Network that processes transactions for Discover-branded credit and debit cards, as well as provides payment transaction processing and settlement services. The company was incorporated in 1986 and is based in Riverwoods, Illinois.

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