Job Description

Job Summary

Manages and oversees the entire sort operations within a FedEx Ground (FXG) station or hub. Supports the FedEx Ground (FXG) Safety Above All Culture, ensuring compliance to FXG policies and procedures and governmental regulations.

Essential Functions

• Serves as a Champion for FXG’s Safety Above All Culture and supports all related initiatives. • Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. • Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort. • Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met. • Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors. • Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors. • Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area. • Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary. • Participates in the development of and responsible for administering company safety strategies and programs. • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters. • Ensures compliance with Company policy and federal, state and local regulations. • Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary. NONESSENTIAL FUNCTIONS • Performs other duties as assigned.

Minimum Education

• High School Diploma or GED required, Bachelor’s degree in Logistics, Business or related field preferred.

Minimum Experience

• Three (3) years management experience or operational leadership experience required or Bachelor’s degree in Business, Logistics or a related area plus two years of management/operational leadership experience.

Required Skills, Abilities and / or Licensure

• Ability to inspire a shared vision and empower and motivate a team. • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. • Proven ability to apply sound business judgment to establish and accomplish goals. • Customer service skills necessary to effectively and professionally respond to requests and issues. • Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. • Ability to read, interpret and draw conclusions from numerical data and written information. • Software skills, including use of Microsoft Office software and web-based applications. • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.