Job Description

Description

Position at Tokio Marine HCC

Under supervision, supports the financial operations of the Accounting Department by maintaining an up-to-date accounts receivable system and monitoring client account details for non-payments.

Key Responsibilities:

Relying on limited experience and knowledge, the Accounts Receivable Associate is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.

Monitor customer account details for non-payments, delayed payments, and other irregularities.
Prepares bank deposits.
Prepare Month End Cash Report from daily cash posting activity data.
Assist departmental managers and other members of the department with special projects.
Investigate and resolve customer queries as needed.
Reconcile accounts.
Send daily collection status updates to account managers on all payments received.
Perform collection and allocation of payments.
Organize a recovery system and initiates collection efforts.
Carrie out billing and reporting activities according to assigned deadlines.
Daily retrieval of electronic wire transfers from the bank and daily deposits from various clients.
Work with Underwriters to coordinate and resolve client issues.
Contact clients on all invoicing issues by phone and/or email.
Communicate with clients regarding outstanding payments.

 Planning

Follow work plans, established timelines, and pre-defined goals for assigned work.
Meet commitments on deadlines.

Communication

Develop strong customer focus and high service level relationship with clients.

Cost Management

Perform work thoroughly in a cost-efficient manner and at a high productivity level.
Utilize company resources effectively.

Business Controls and Policies

Comply with all corporate policies and procedures.
Take all reasonable steps to safeguard company assets against waste, loss, unauthorized use and misappropriation.
Report any breakdown in controls to a supervisor or manager.

People Management

No people management responsibility
May assist in orienting and training less experienced employees.

Position Knowledge, Skills, and Requirements:

Education

High school diploma or equivalent 

Experience

Minimum of two years of relevant and progressive experience in area of accounts receivables, general accounting, etc.

Other

Knowledge of general bookkeeping procedures
Knowledge of general accounting principals
Possess and have ability to apply basic knowledge of principles, practices, and procedures
Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Working Conditions and Physical Demands:

Overtime hours may be required to fulfill job responsibilities
May require a valid driver’s license
May be required to remain stationary for extended periods of time
May be required to move up to 10 pounds
Must be able to operate a computer and other devices
Close vision and ability to adjust focus, such as required to read a computer screen