Job Description

Job Summary:
 
The Business Consultant drives the strategy and design of the Client solution to provide a
successful implementation. This includes providing tailored best practices and approaches to complex use cases and needs, developing a configuration and business process strategy, and managing the Mavenlink implementation process.


Essential Functions:
 

Work with clients to help them achieve operational excellence in their services delivery by
implementing Mavenlink’s cloud-based solution that allows services driven organizations to effectively manage their entire project delivery lifecycle
Facilitate design and configuration sessions and provide business recommendations to ensure our clients experience value through the Mavenlink solution
Work with other team members to design client’s Mavenlink solution including core product
configuration, custom reporting, integration with 3rd party applications such as NetSuite, Salesforce.com and JIRA, and conversions of data from legacy systems into Mavenlink
Identify, assess and solve complex business problems. Understand our clients’ business requirements and objectives while ensuring alignment with the Mavenlink solution to drive desired business results.
Assist or drive other deployment activities such as requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting and resolution, change management, and training.
Work across internal teams to perform the full design of Mavenlink required for the deployment of the solution including core configuration, custom reports, integrations, and data migrations.
Contribute to the consultant tool set by identifying trends and support internal documentation,
development projects, and process improvements.
 

Other Functions: 

Follow BTM methodologies and procedures
Able to contribute to other work efforts on the project as needed
May perform other job related duties as assigned

 
Experience, Skills and Other Requirements: 

Bachelor’s degree
Knowledge of Mavenlink, NetSuite, Sage, JIRA, Concur, Slack a plus
The ideal candidate is self-motivated and directed, a collaborator, and has a can-do attitude
Proven analytical and problem-solving abilities with strong attention to detail
Excellent written and oral communication and interpersonal skills
Understand the concept of scope management and how to identify potential risks.
Ability to present ideas in a manner appropriate for the intended audience (technical and/or business)
Ability to maintain a client focus and react quickly to problems while working in a fast-paced and dynamic environment
Ability to manage expectations and requirements of internal and external stakeholders while performing day to day activities via local and virtual channels
Broad technical knowledge of internet-based products and technologies
Experience implementing software solutions, in the project/software delivery lifecycle, and in executing to project plans to produce quality client deliverables.
Candidate must have ability to learn new skills on a regular basis
Candidate must be able to communicate and work effectively with wide range of people and personalities
Willingness to work in a fast paced consistently changing environment
Travel may be required up to 25%