Expeditors

Distribution Customer Service Agent

Posted on: 29 May 2021

Memphis, TN

Job Description

Job Description

Create and process shipping and receiving documentation

Process inventory moves

Assist with clerical duties as needed. - reception and security included.

Confirm daily loads are on schedule

Constantly liaise with service providers in order to get updates relating to cargo handling, delivery and distribution in assigned time frame.

Timely and accurately key all related data onto the company’s system .

Timely and accurately create all cargo-related reports and send to our customers .

Support other product teams in operations tasks when required

Assist warehouse team with personnel and manifest documentation as needed

Provide excellent customer service at all times

Qualifications

Six months to one year related experience and/or training; or equivalent combination of education and experience
Previous customer service experience
History of excellent attendance practices
Proven ability to work as part of a team, under high pressure and tight deadline
Well-organized, innovative, self-motivated
Good problem solving skills
Fully proficient with various software applications preferably with a base knowledge of inventory control.

Additional Information

Successful candidate must pass the company's defined background check.

All your information will be kept confidential according to EEO guidelines. 

Benefits:

Competitive salary
Matching 401(k) plan
Health, Life and Long Term Disability Insurance provided
Stock Purchase Plan
Training and Personnel Development Program

Expeditors

Seattle, WA

Expeditors is a global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system.

Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation services, order management, warehousing and distribution, and customized logistics solutions. 

At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 322 locations in 103 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

 

 

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