TELLER I
Posted on: 23 May 2021
Hooksett, NH
Job Description
Job Description
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
Makes quality referrals to appropriate partners
Responsible for meeting individual performance metrics
Responsible for making sound decisions and timely problem resolution
Resolves problems independently, escalating more difficult issues to management
Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/operations and guidelines
Services both lobby and drive-thru Customers
Requirements
High school diploma or GED
6 months+ related experience preferred
Superior Customer Service skills
General Math skills
Strong organizational skills
Detail-oriented
Ability to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear and consistent
TD Bank
Cherry Hill, NJ
TD Bank, America’s Most Convenient Bank®, is one of the 10 largest banks in the U.S. with deep roots in the community dating back more than 150 years.
TD Bank offers a broad array of retail, small business and commercial banking products and services to millions of customers through its extensive network of thousands of convenient locations and ATMs throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. TD Bank is headquartered in Cherry Hill, New Jersey.
In addition to banking products, TD Bank and its subsidiaries provide clients with customized private banking and wealth management services through TD Wealth® and vehicle financing and dealer commercial services through TD Auto Finance.
TD Bank is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD."
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IndustryBanking/Financial Services
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No. of Employees26,000+
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Website
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Jobs Posted2215
