Avis Budget Group

Customer Service Representative (50360)

Posted on: 20 May 2021

Seattle, WA

Job Description

Now offering $1000 Hiring Bonus to eligible employees after 90 days

Pay rate: $16.77

If youre bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where youll get to meet and interact with our customers while leaving them with a memorable experience. This is your chance to be part of a great team.

What youll do:


* Put a smile on our customers faces when you provide them with excellent service

* Help expedite the car rental process so customers can get to their destination quickly and easily

* Assist customers to their rental vehicle and explain features so they are comfortable with the vehicle prior to exiting the location

* Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed

* Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

What were looking for:


* High School Diploma (or equivalent)

* Valid Drivers License

* Flexibility to work days, evenings, overnights, weekends and holidays

* Willingness to work outdoor in weather conditions with moderate noise level

* Basic computer skills (typing, data entry)

* Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management

Extra points for this:


* 6 months of customer service experience

* The ideal candidate may have experience in baggage handling at an airport/warehouse or has worked in customer-facing roles

Perks youll get:


* Access to Medical, Dental, Vision, Life and Disability insurance

* Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

* Contribute up to $270 as a tax-free benefit for public transportation or parking expenses

* 401(k) Retirement Plan with company matched contributions

* Full training to learn the business and enhance professional skills

* Employee discounts, including discounted prices on the purchase of Avis/Budget cars

* Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

* Community involvement opportunities

Who are we?

Glad you asked Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 

The fine print:

Avis Budget Group is an equal opportunity employer M/F/Veterans/Disabled.

This role requires the ability to stand and walk continuously, enter and exit vehicles, and lift up to 50 pounds. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

 

Avis Budget Group

Parsippany, NJ

Avis Budget Group, Inc., together with its subsidiaries, provides car and truck rentals, car sharing, and ancillary services to businesses and consumers worldwide. It operates the Avis brand, a vehicle rental system with approximately 5,500 locations that supply rental cars to the premium commercial and leisure segments of the travel industry; the Budget brand, a vehicle rental and other mobility solutions primarily focuses on the value-conscious segments of the industry; the Zipcar brand, a membership-based car sharing network; and the Budget Truck brand, a local and one-way truck rental businesses with a fleet of approximately 18,000 vehicles, which are rented through a network of approximately 640 dealer-operated and 430 company-operated locations that serve the consumer and light commercial sectors in the continental United States.

The company also operates the Payless brand, which comprises approximately 280 vehicle rental locations; the Apex brand that primarily in the deep-value segment of the car rental industry with approximately 30 rental locations in New Zealand and Australia; and the Maggiore brand that provides vehicle rental services in approximately 140 locations; the France Cars brand, which offers light commercial vehicle fleets with approximately 85 rental locations in France; and Turiscar brand that offers vehicle rental services in approximately 25 locations primarily for the corporate market in Portugal.

In addition, it offers optional insurance products and coverages, such as supplemental liability, personal accident, personal effects protection, emergency sickness protection, automobile towing protection, and cargo insurance products; and Business Intelligence solution, an online portal for corporate travel. The company was formerly known as Cendant Corporation and changed its name to Avis Budget Group, Inc. in September 2006. Avis Budget Group, Inc. was founded in 1946 and is headquartered in Parsippany, New Jersey.

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