nside Sales Support
Posted on: 19 May 2021
St Petersburg, FL
Job Description
Job Description
The Renewal and Expansion Sales Representative is responsible for directly selling Motorola Solutions Callyo products and services through achievement of opportunity-based sales quotas for a pre-established set of accounts designated by Sales Management. The Renewal and Expansion Sales Representative is held accountable for reaching business targets associated with phone-based selling and other revenue generating activities that could include: outbound calling to existing customers, lead generation & follow-up, call campaigns on promotion launches, prospecting, email campaigns, etc.
The Inside Sales Support Representative will be responsible but not limited to the following:
Retain and Expand existing customer base and usage of Motorola Solutions’ Callyo products and services
Penetrate targeted accounts and radiate sales from within assigned customer base by providing information on new product features and capabilities
Manage lead generation via website and calls from prospective customers
Partner with Field Sellers to determine appropriate strategic sales approach and be viewed as strategic partner and extended team member
A trusted partner and valued resource for all support needs and business activities for an assigned sales team. Examples include: renewal quote generation and comprehensive end to end “request for quote” process management; expedite access to marketing materials and product information; deliver product and pricing comparison matrices to accelerate customer decision making; maintain and manage in field customer specific pricing contract data and reporting requirements; manage and resolve pricing issues, etc.
Serve as liaison and single point of contact for navigating internal operational resources to resolve customer and field escalated issues
Attends customer specific meetings, conferences and technology forums, as directed by the sales team
Learn and understand the assigned territory government processes, to include but not limited to, State Term Schedules, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or sealed Bids
Provide custom reporting, metrics, and data analysis, as required
Provide proactive data on customer ordering history and buying patterns
Specific Knowledge & Skills
Bachelor's Degree preferred but not require
Experience in software technology sales (SaaS) is a plus
Experience in a customer facing/customer service role is desired
Goal-oriented self starter
Can work independently but thrives in a team environment
Strong professional communication skills, both written and verbal
Able to collaborate with customers and team members in a fast paced work environment.
Proficient in the use of CRM systems (Salesforce experience a plus)
Fluent in Google Apps or Microsoft Office Suite Products and are comfortable in the ever evolving world of technology
Time management skill is required and must have the ability to manage multiple priorities in a complex, fast-paced environment
Presentation skills required.
Motorola Solutions, Inc.
Chicago, IL
Since 1928, Motorola has been committed to innovation in communications and electronics. Our company has achieved many milestones in its 85-plus year history. We pioneered mobile communications in the 1930s with car radios and public safety networks. We made the equipment that carried the first words from the moon in 1969. In 1983 we led the communications revolution with the first commercial handheld cellular phone and system. Today, as a global industry leader, excellence in innovation continues to shape our future.
Motorola Solutions connects people through technology. Public safety and commercial customers around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
Motorola Solutions serves more than 100,000 public safety and commercial customers in more than 100 countries. Our wide-ranging product portfolio has the tools you need to get the job done in any business. As an industry leader, we design and develop devices including radios and the infrastructure that supports them.
Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products.
Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity.
-
IndustryTelecommunications
-
No. of Employees17,000
-
Website
-
Jobs Posted560
