Bilingual (Spanish/English) Service Representative
Posted on: 5 May 2021
Arizona City, Arizona
Job Description
At GEICO, our associates are the heart of the company. We’re looking for Bilingual Customer Service Representatives residing in the Tucson, AZ metro area who are motivated, solution-oriented and have a passion for serving customers within our growing Spanish-speaking market. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
As a Bilingual Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders.
Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.
Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.
Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.
Benefits:
As a full-time Bilingual Customer Service Representative, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Tuition Reimbursement
Paid Training and Licensures
Qualifications & Skills:
Excellent verbal and written communication skills in English and Spanish
Outstanding customer service skills and/or experience
Solid computer, grammar and multi-tasking skills
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service
Minimum upload speed 5 MB/s, preferred upload speed 25 MB/
Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements prior to the first day of training
Associates must meet performance standards to work remotely
GEICO
Chevy Chase, MD
GEICO At A Glance
Want to find out just how many customers we serve? Interested in seeing proof of GEICO's financial strength? Just want to know what the heck GEICO stands for? You've come to the right place. Peruse the facts and figures here to find out everything you've ever wanted to know about GEICO corporate operations.
What does GEICO stand for?
Government Employees Insurance Company. Puzzled, are you? Well, the name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military personnel. Today, of course, the company has grown to provide insurance to a wide range of customers, whether they're employed by Uncle Sam or the private sector.
How many customers does GEICO serve?
More than 17 million auto policies in force and growing
GEICO insures more than 28 million vehicles
Just The Stats On GEICO
Tony Nicely, Executive Chairman
Bill Roberts, Vice Chairman
Todd Combs, President and CEO
Second-largest private passenger auto insurer in the United States (A.M. Best)
One of the fastest-growing major auto insurers in the U.S.
Employs more than 40,000 associates
Maintains 17 major offices around the country
Provides 24-hour service, seven days a week, 365 days a year
Seven affiliated companies to meet insurance needs of drivers
What's the connection with Berkshire Hathaway?
In 1996, GEICO became a wholly owned subsidiary of Berkshire Hathaway, headed by Warren Buffett, one of the country's most successful investors. For the past several years, Fortune magazine has named Berkshire's property-casualty insurance operation the most admired in the country.
Who vouches for GEICO's financial strength?
Government Employees Insurance Company (GEICO) and its affiliate companies (GEICO General Insurance Company, GEICO Indemnity Company, GEICO Casualty Company, GEICO Advantage Insurance Company, GEICO Choice Insurance Company, GEICO County Mutual, and GEICO Secure Insurance Company) enjoy high ratings in the industry for financial strength and claims-paying ability:
AA+ rating from Standard and Poor's
Aa1 from Moody's
A++ from A. M. Best
When and where to reach GEICO?
Contact us 24 hours a day, seven days a week, 365 days a year
www.geico.com
(800) 841-3000
Corporate headquarters:
5260 Western Avenue, Chevy Chase, Md. 20815
Mailing address:
One GEICO Plaza, Washington, D.C. 20076
Regional offices:
Buffalo, New York
Dallas, Texas
Fredericksburg, Virginia
Lakeland, Florida
Macon, Georgia
San Diego, California
Tucson, Arizona
Virginia Beach, Virginia
Woodbury, New York
Service centers:
Honolulu, Hawaii
Indianapolis, Indiana
Kansas City, Kansas
Iowa City, Iowa
Claims centers:
Houston, Texas
Marlton, New Jersey
Seattle, Washington
What does GEICO offer our men and women in uniform?
Since its founding in 1936, GEICO has worked to offer members of the U.S. military the most affordable insurance options. We continue to recognize the troops' important service to our country with special discount programs and service options, whether they are deployed domestically or abroad, in peacetime, or in times of conflict. GEICO is always committed to providing members of the military the service and respect that they deserve.
Does GEICO offer more than car insurance?
Indeed! In addition to auto insurance, GEICO can help you with:
Motorcycle, ATV, RV, and Boat insurance
Homeowners, Renters, Condo, Co-op, and Mobile Home insurance
Personal Umbrella Protection
Life insurance
Flood insurance
Overseas insurance
Business Owners Policy
Professional Liability insurance
General Liability insurance
Commercial Auto insurance
Collector Car insurance
Identity Protection
Jewelry insurance
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IndustryInsurance
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No. of Employees40,000+
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Website
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Jobs Posted34
