Job Description

We are seeking Master Level Technicians that are looking to grow into leadership!

We are offering leadership development and competitive pay!

Great Benefits, Work Life Balance along with ZERO COST medical premium for base HDHP option!

Apply Today!

As a Master Service Technician at Nalley Toyota of Union City, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits!

We are looking for smart, energetic, technically-focused Master Service Technicians who will help us redefine the car-servicing experience.

***see dealer for signing bonus and relocation reimbursement***

Benefits

Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Paid training
Stock equity grant awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 8 weeks paid pregnancy leave (disability leave)
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury University
Professional growth and development opportunities

Additional advantages:

Student loan relief resources
Employee assistance program
Employee discounts on vehicle purchases, parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives
Aggressive Employee referral program with bonus opportunities

Responsibilities and Qualifications

The Master or Level “A” Service Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer’s vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises. 

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Examine assigned vehicle to determine if further safety or service work is required or recommended
Make accurate use of the multi-point inspection form on each vehicle
Document all work performed and recommended on assigned repair order
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
Maintain technician proficiency as specified by Asbury standards
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
Utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles
Utilize hand held devices to diagnose malfunctions
Assist and help fellow technicians in the shop with vehicle diagnosis
Participate in the training and developing of novice team members/technicians in the shop
Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
ASE certifications heavily preferred
Manufacturer certifications heavily preferred
Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver’s license
Must be able to pass pre-employment screening (background & drug test)