Job Description

Position Summary

Under general supervision, serves as a liaison between IT and business partners. Identifies and communicates business needs and translates these needs into business and technical requirements from which solutions can be implemented; determines if technical solutions impact existing work processes and/or systems and ensures proper integration.

Responsibilities

Performs work for one or more business segments.

Serves as a project team member for projects of simple to moderate scope and complexity.

Communicates technical concepts simply and effectively to non-technical team members.

Assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.

Participates in JAD sessions with business partners to enable technical solutions that allow for process improvements.

Provides testing support and analysis for defect resolution.

Performs other related duties as required.

Qualifications

Bachelor's Degree in Computer Science, Business Administration or a related field, Zero to two years of relevant technical work experience that has provided a basic understanding of organizational systems and capabilities, business operations
and requirements, business modeling concepts and software development methodologies, etc,good presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal/external customers; ability to maintain professionalism in accordance with corporate standards, Or an equivalent combination of education and experience.

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We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.

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