Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team.
ACCOUNTABILITIES
* Delivers the highest level of customer service supporting Kohls Yes We Can culture through effective problem solving
* Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to leadership
* Evaluates and assesses workforce needs, able to lead work efforts and direct team members
* Advocates and executes all company customer service programs
* Maintains fitting rooms, sales floor and work areas according to Kohl's best practices
* Follows Kohl's best practices and standards
* Effectively uses Kohl's tools and technology to plan, communicate and share information with team members
QUALIFICATIONS
REQUIRED
* Ability to lift 50 pounds on an occasional to frequent basis
* Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
* Adherence to Kohl's policy and procedures
* Regular attendance
* Self motivated and ability to problem solve
* Effective verbal and written communication skills
* Basic math and reading skills, legible handwriting and attention to detail
* Ability to work as part of a team and interact effectively with others
PREFERRED
* Prior retail experience
* Comfortable with the use of technology consistently while performing the required tasks
Menomonee Falls, WI
Kohl's is an American department store retail chain, operated by Kohl's Corporation. With 1,158 locations, it is the largest department store chain in the United States as of February 2013. The company was founded by Polish immigrant Maxwell Kohl, who opened a corner grocery store in Milwaukee, Wisconsin in 1927. Branching out from its successful grocery store chain, the company opened its first department store in 1962. British American Tobacco Company took a controlling interest in the company in 1972, and in 1979, the Kohl family left the management of the company. A group of investors purchased the company in 1986 from British American Tobacco and took it public in 1992.
The company is headquartered in the Milwaukee suburb of Menomonee Falls, Wisconsin, operating stores in every U.S. state except Hawaii. Kohl's became the largest department store chain in the United States in May 2012, surpassing its biggest competitor J. C. Penney. The company is listed on both the S&P 500 (since 1998) and the Fortune 500. In terms of revenue, the chain was the 20th-largest retailer in the United States in 2013. As of 2013, Kohl's was the second-largest U.S. department store company by retail sales.